Henry Stewart - Chief Happiness Officer, Happy Early Careers Network Henry Stewart - Chief Happiness Officer, Happy Tuesday 20 November For other WIG events & opportunities visit www.wig.co.uk Join the conversation @WIGuk | #WIGevents

Let’s create happy, productive organisations Henry Stewart Happy Ltd @happyhenry Warm up People work best – how would be different? Nandos, edmans 3 skills of managers - tables When I worked at my best – pairs & summary Vote on important Maslow Pre Approval – groups on using Framework Celebrating mistakes Recruit for attitude Work/life balance – what if said had to work hours Managers should be chosen, roles of management Choose your manager Strengths Treat people… Example marketing person – tables to decide Further exercises 80 ideas My strengths as a manager Delegation Listening

Let’s create happy, productive organisations Henry Stewart Chief Happiness Officer Happy Ltd @happyhenry Warm up People work best – how would be different? Nandos, edmans 3 skills of managers - tables When I worked at my best – pairs & summary Vote on important Maslow Pre Approval – groups on using Framework Celebrating mistakes Recruit for attitude Work/life balance – what if said had to work hours Managers should be chosen, roles of management Choose your manager Strengths Treat people… Example marketing person – tables to decide Further exercises 80 ideas My strengths as a manager Delegation Listening

Been at your organisation Less than 5 Years More than 5 Years

Avoid Mistakes Celebrate Mistakes

Skills and Qualifications Recruit for Attitude Skills and Qualifications

Each day at work I get to do what I am best at Yes No

Freedom Within Guidelines I prefer Complete Freedom Being told what to do Freedom Within Guidelines

Time to reflect Rarely Every Day Some Days

I believe people are… Yes No

Where my organisation is … Yes No

Where I’d like my organisation to be … Yes No

Happy Workplaces Key Priority Nice to Have

Best Workplaces: UK Top 20

People work best when they feel good about themselves

How would your organisation be different if the focus of leadership was making people feel good? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

£236,000 £100,000 Alex Edmans, Wharton Business School

Source: “Staff engagement toolkit”, NHS Employers 2013

Its not about fun…. How could this you apply this in your business? Ask for examples from the group of things people have pre-approved. What were the benefits of you not being involved? Get each person to think of something that they could pre-approve.

Pre Approve It

What could you pre-approve tomorrow? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

How innovative are you?

Are you as innovative as the public sector?

Project Oxygen Good communicator Express interest Be productive and results-oriented Empower, don't micromanage Help with career development Key technical skills Be a good coach Clear vision Do questions in handout in pairs. Be practical. What might being a coach look like in a restaurant? Probably not hour long executive coaching sessions but do you ask people to help them think through problems for themselves and build their confidence. Lets now focus in on empowerment and what needs to be in place for it to work.

Project Oxygen 1. Be a good coach 2. Empower, don't micromanage 3. Express interest 4. Be productive and results-oriented 5. Good communicator 6. Help with career development 7. Clear vision 8. Key technical skills. Do questions in handout in pairs. Be practical. What might being a coach look like in a restaurant? Probably not hour long executive coaching sessions but do you ask people to help them think through problems for themselves and build their confidence. Lets now focus in on empowerment and what needs to be in place for it to work.

If the focus of management was coaching…..? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

Could you aim to make no decisions? What would be your exception? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

Could you aim to make no decisions? What would be your exception? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points. Could you aim to make no decisions? What would be your exception?

Support Principles Targets Job Ownership Feedback

Celebrate Mistakes 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

Matthew Syeed / Martin Rosenbaum

What is your best recent mistake?

Joy at work: 80%

Play to your strengths

What are you best at? How could you get to do more of it? 3 mins discuss with the person next to you. Not debating the idea but imagining what it would be like if that is how it was. Ask for a few key points.

One thing I like about these ideas...

1 thing I personally want to change or put into practice Stand up Find a partner. Share each way Then find new partner for next slide 1 thing I personally want to change or put into practice

“Info” to henry@happy.co.uk

Get people to do what they are great at 2. Give them the freedom to do it well 3. Coach them to be their best

Henry Stewart henry@happy.co.uk 07870 682442 Twitter: @happyhenry Let’s create happy, productive organisations Henry Stewart henry@happy.co.uk 07870 682442 Twitter: @happyhenry

Upcoming Events 5 December Women’s Networking Lunch January Next Early Careers Network event – details released soon Future Leader’s Programme Get in touch at LeadershipProgrammes@wig.co.uk regarding the last remaining places for Jan 2019