User Pays User Committee 26th October 2009 Change Management 1 1

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UPC001- IAD Transactional Charging Estimated costs for development and implementation of this change range from approx £14,000 to £24,000. Estimated costs include the following : costs associated with the production of the BER Application and infrastructure development costs Internal development costs (including finance, legal, billing and IAD operational team) It should be noted that these costs may be subject to change following further formal review via xoserve’s internal governance process. Formal values can only be provided following receipt of a formal BEO in accordance with section 4, schedule 2 Services Schedule Change Procedure, of the Framework Contract for the Provision of Non-code User Pays Services.

UPC001 Next Steps Commencement of Voting Agreement of the EQR / submission of BEO

UPC002- IAD Transactional Charging Review of EQR Next Steps Customer Voting Agreement of the EQR

AOB