Online Reporting

Faster Access to All the Details Online Reporting is a powerful reconciliation tool that gives you fast, accurate, secure information about your transaction processing. Account Reconciliation — Deposit details at your fingertips allows for month-to-date reconciliation with your terminal batch reports. Easy Navigation — Intuitive and easy to use. Menus and reports are clearly displayed with extensive Help text so you find exactly what you need. Security — Employs state-of-the-art Secure Socket Layer (SSL) technology. Define and maintain your own logins to control access to your data. Enable stores to access only their own transactions. Reporting — A wide spectrum of reports that make your life easier.

Online Reporting Home Page The Home Page shows: Which user is logged in Messages from WorldPay – both company and industry news Recent statements and the reports you run often for quick access Hyperlinks to e-mail Customer Support and Online Help

Online Reporting Home Page Each user has an individual login to WorldPay Online Reporting Logins and access permissions can be added or deleted via the Self Service tab The Self Service tab also allows for scheduling daily reports - delivered via e-mail or FTP. All reports are accessible via the Credit/Debit tab at the top of the screen. Your transaction reports are just a click away. Also available are the Gift tab with Gift card specific reports (for those customers who use WorldPay’s gift card solution) and access to the Online Chargeback system via the Self Service tab

Online Reports Menu Passing the mouse over a Tab shows the different options available under that section. Clicking on the desired link takes you to the report/function.

Select Report Criteria WorldPay maintains at least 18 months worth of transaction data online allowing you to easily obtain virtually any information you might need. Reports can run at any level – Customer, Merchant or Terminal – giving you the flexibility to analyze your entire business at a glance or drill down to a specific terminal. Your Customer Service Representative can also configure custom hierarchies to fit your needs. You can restrict access to select hierarchies so a franchise owner can only review his or her data or a regional manager can only review locations in his or her region. Most reports can be run in up to 40-day “windows” – allowing you to specify specific days, calendar months or fiscal months. You specify the time frame you need and WorldPay’s Online Reporting tool will deliver!

Deposit Summary Lists the daily deposit to the bank account(s) you specify, including totals by card type and by day.

Transaction Summary Groups transactions by card type for the reporting level and date range selected. Breakouts of interchange and WorldPay fees are shown.

Card Fee Summary Breaks down your monthly card fee at the card type, item count and item amount levels Shows the interchange level and discount rate

Billing Fees Summary Displays any monthly pass-through or WorldPay fees

Monthly Statement Access your monthly statement through Online Reporting. You can choose not to receive the monthly mailings and still have access to your data to print at any time.

Transaction Lookup - Report Selection The Transaction Lookup Report allows you to locate specific transactions, to respond to a customer inquiry or to assist in reconciliation or any other purpose. Any of the search fields can be used to narrow the search results. This report reflects the data that WorldPay settled for you or sent to a third party for settlement – so you can be sure that the data you see on the screen reflects what was processed for you.

Transaction Lookup The Transaction Lookup Report gives you basic information at a glance about the transactions returned. If you need more detail, click on the “Details” link for more information.

Transaction Lookup - Detail The Transaction Lookup Detail Screen gives you specific information about a transaction, including the authorization amount, interchange category and the date a settlement was processed. If a downgrade occurred, there is a hyperlink to the downgrade reason for your information.

Daily Activity The Daily Activity Report shows transactions at your locations – typically reporting within 5 minutes of the card being processed. The “Comm Type” field indicates how the transaction was communicated to WorldPay – Frame Relay (and Satellite), Internet or Dial.

Retrieval Requests The Retrieval Requests Report details retrieval requests: A first or second request An original request date How many days are left to respond The date the response has been fulfilled Run this report in an ad-hoc manner or configure it to be sent on a daily basis to maximum the amount of time to respond to any requests. WorldPay automatically responds to as many requests as possible without requiring your employees to spend valuable time researching transactions. Should you have any questions, WorldPay has trained personnel specializing in retrieval requests and chargebacks to assist you through the process.

Retrieval Requests Cont’d You will continue to receive paper notifications of retrieval requests, but this online report provides immediate information and is a powerful tool to help you ensure all requests are handled expeditiously.

Chargeback Details The Chargeback Details Report lists any chargebacks received from the Associations. The disposition, reason code, date of disposition, and amount of the chargeback are indicated as well as the original transaction date, location and masked card number. As with Retrieval Requests, you will continue to receive paper notifications

Chargeback Summary The Chargeback Summary Report sums the chargebacks you have received in a specific time frame by Reason Code and quickly identifies which chargebacks you have received and how much these chargebacks cost.

Export Data Files WorldPay has a number of ASCII files available that contain summary and transaction level data suitable for import into an ERP or reconciliation system. If you use this option, WorldPay will provide sample files and formats and collaborate with you to determine the best option for your needs. Files can be delivered automatically on a daily basis via e-mail or FTP.

Export Excel Files Most reports available for online reporting are available as Excel spreadsheets. The selection criteria are identical and you have the option of specifying different (or additional) e-mail addresses to receive the reports. You can quickly research and target specific items, and the power of Excel means you can reformat and transform the data to meet your needs. These reports can be configured for automatic daily generation as well as delivery via FTP. There are also additional reports available through the Export Files tab that are not available through the online reporting, including: Demographics Detail (listing all of your locations and their store names and addresses) Interchange Downgrade Top 10 Keyed Locations Summary Five Trend Reports

Interchange Downgrade Excel Report The Interchange Downgrade Excel Report specifies transactions That did not qualify for optimal interchange rates The reason those downgrades occurred The location and date of the transactions This report can identify equipment issues or training opportunities that may be causing downgrades and higher processing costs.

Daily Store Summary Excel Report The Daily Store Summary Report gives you, at a quick glance, the counts and dollar amounts, by card type, of the transactions taking place at your locations.

Top 25 Keyed Locations Excel Report The Top 25 Keyed Locations Report is another tool to help you identify equipment or training issues at your locations – and tell you how much unnecessarily keyed transactions are costing you!

Dollar Volume Analysis Trend Excel Report The Dollar Volume Analysis Report gives you a month over month (and comparison with the average of the last 12 months) analysis of the Gross Dollar Volume processed at your locations and how that mix changes across the card types you accept.

Interchange Categories Trend Excel Report The Interchange Categories Trend Analysis Report shows how the Interchange Qualifications processed at your locations change from month to month. When selecting the report criteria, select the card type you wish to analyze – Visa, MasterCard or Discover (for merchants where WorldPay acquirers Discover transactions).

Split of Business Trend Excel Report The Split of Business Trend Analysis Report gives you a month over month, year over year, and comparison with the average of the last 12 months analysis of the percentage of dollar volume processed by credit, debit, EBT or other card types presented in a pie chart.

Transaction Count Trend Excel Report The Transaction Count Report gives you a month over month, year over year, and a comparison with the average of the last 12 months analysis of the numbers of transactions processed at your locations and how that mix is changing across the card types you accept.

Volume Percent by Card Type Trend Excel Report The Volume Percentage by Card Type Analysis Report gives you a month over month, year over year, and a comparison with the average of the last 12 months analysis of the gross volume of transactions processed at your locations and how that mix is changing across the card types you accept, along with a pie chart analysis.

Make it happen We are the fastest-growing processor in the U.S. and are prepared to develop the right solution with your team. A leading provider of processing services for the retail industry, with experience implementing thousands of local, regional, and national programs efficiently Secure, PCI-compliant service backed by fully redundant data centers with unrivalled network reliability Flexible telecommunications options Experienced Relationship, Account and Implementation Managers dedicated to ensuring ease of conversion as well as on-going program optimization

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