Your Time to Grow! Alpine Technology Regional SEMINAR 2018

So you want to Upgrade? Considerations to Upgrading to VRPE 10 Steve Fleming Operations/Marketing (719) 623-5332 sfleming@rams-pro.com So you want to Upgrade? Considerations to Upgrading to VRPE 10

GOALS OF THE SESSION Detail important things to consider prior to moving forward with Upgrade 1 2 Present a “typical” upgrade process What are the Upgrade Costs? 3

6 REASONS YOU SHOULD MOVE TO VRPE 10 VRPE 10 database supported into the future  Why move to VRPE 10? All future development efforts and updates will build on VRPE 10 Support requests for legacy versions will cost you more…Premier or Standard Cost for out-of-version upgrade is considerable. Integrations only compatible with VRPE 10 (VOR 4.1 and MOB) Extended feature-set helps your business

What you should consider in upgrading to VRPE 10? This is a move from FoxPro database to SQL database. More secure and less opportunity for data corruption  Hardware needs have changed Unless you have an environment that is approved by Alpine, you must host it on AlpineLive

What you should consider in upgrading to VRPE 10? LeeLoo TALE OF TWO DOGS Charles VRPE 10 sounds awesome, what are we waiting for? You want me to leave VRP 6 Why? “Change takes a getting used to”

What you should consider in upgrading to VRPE 10? Profilers, Hooks Custom Processes Scale Interface Custom Reports Online Payment System Payment Interface (bank?)

What you should consider in upgrading to VRPE 10? Spring Cleaning Anyone? Old Invoice Purge Service Codes Inactive Customers Duplications Street Standardization Perfect time to clean up data before Upgrade

What you should consider in upgrading to VRPE 10? Your Business is Unique VRP is Flexible and is Molded Around YOUR Business Needs Complex and Will Take a Few Months to Settle into Operations Upgrade is No Different… Must be Molded

What you should consider in upgrading to VRPE 10? Persistent Forms Quick Find Work Order Planner Visual Route Planner Extended Service Diagram Training is critical to the success of VRPE 10 Upgrade!

The NUMBER ONE thing YOU can do to ensure the Upgrade is a success? What you should consider in upgrading to VRPE 10? The NUMBER ONE thing YOU can do to ensure the Upgrade is a success?

Factors that impact success and timing of VRPE 10 Upgrade How Long?  Your commitment of time to the upgrade The number of interfaces and customizations that will need to be migrated to the new environment. The number of companies you will be migrating on to VRP E 10 (if you are going to take advantage of the multi-company functionality of VRPE 10) The amount of clean up you would like to do with the data. 

Factors that impact success and timing of VRPE 10 Upgrade How Long?  Will the migration include a move to MyOnlineBill Pay to launch the payment portal? If you are a current VOR customer, you will need to migrate to VOR 4.1; this takes time. Alpine’s project schedule may impact when you can begin the process. 

“Typical” Upgrade Process Customer Scrub Data Alpine Converts Reports, Data, 3rd party apps and Customizations Project Launch Meeting Create and Approve Project Scope Customer move to AlpineLive MOB implementation Move Customer to VRPE 10 one week after close Test VRPE 10 launched for Customer Testing Training on VRPE 10 Support and Communicate

What gets Converted?  Converts ~10,000 Accounts/Hour: All VRP6 Ultimate data All ProFiler data Most user configurations Includes over 50 standard Quick Print & FoxFire! Reports Standard payment imports & exports have been upgraded