Personalisation: Closing the rhetoric – reality gap TLAP Partnership Day

Reflecting back ←← moving forward →→

Rhetoric and Reality Policies on things that TLAP has always championed have come into place TLAP partners learning and sharing what works Council Care Act self assessments relatively positive

But… Surveys show a very mixed picture of people’s experience Partners confirming challenges Personalisation much less prominent in national, regional and local priorities and programmes Systematic evaluation is lacking – especially finding out from local people what is working and not

Bridging rhetoric/reality gap what can we do? Nationally – influence key bodies, gather & share what working and not… Influence and support regional improvement programmes Direct action by partners individually & collectively

Do we need to work differently? Set different priorities? Balance of work – direct team v support for partner activity Partner collaborations National/regional/local