The Future of Work and Collaborative Innovation Networks 5

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2/22/2005 Peter Gloor pgloor@mit.edu 15.599 The Future of Work and Collaborative Innovation Networks 5. Communication Technologies 2/22/2005 Peter Gloor pgloor@mit.edu

Many-to-many multicast

3 Dimensions of Collaborative Behavior highly personalized globally accessible collaborative workspace personal community high (m-m) small (1-1) Degree of Interactivity Sharing e-mail chat Connectivity bulletin board mailing list Webcast virtual meeting (Webconference) low (1-m)

Speak their own language My smmr hols wr CWOT, B4, we used 2go2 NY 2C my bro, his GF & thr 3 :- kids FTF. ILNY, it’s a gr8 plc

Communicator Ambassador COIN member types Creator Guru provides the overall vision and guidance “Salesman” Knowledge Expert serves as the ultimate source of explicit knowledge “Maven” Collaborator Expediter coordinates and organizes tasks Communicator Ambassador links to external networks “Connector” “Gatekeeper” Sender (+1) Contribution index Contribution frequency Receiver (-1)