Getting Landlords to “Yes”: Structuring Incentives for PSH and RRH Getting Landlords to “Yes”: Structuring Incentives for PSH and RRH! July 24, 2018 Chris Contreras, FHSP Program Director

Los Angeles County Flexible Housing Subsidy Pool

FHSP Goals FHSP combines housing brokerage, rent subsidy administration, ongoing housing supports and intensive case management services to: Create 10,000 units of housing rapidly Reduce inappropriate use of expensive health care resources Improve health outcomes for vulnerable populations End homelessness in LA County

Brilliant Corners’ FHSP Role FHSP Operator and Central Housing Liaison 15-Year Contract Housing Brokerage / Landlord Engagement Services Rent Subsidy Administration Property-Related Tenant Services & ICMS Coordination FHSP Los Angeles County Dept. of Health Services 503(c) nonprofit coordinating community-based partner Property owners throughout Los Angeles County LADHS Supportive Housing Rental Subsidy Program

Our Local Context Los Angeles County, CA Most populous county in the nation, 10+ million people 4,083 square miles 88 incorporated cities + many unincorporated areas FHSP Maximum Rent Guidelines Unit Type   Units within County of Los Angeles Units within City of Los Angeles Studio (Efficiency) $1,067 $1,173 One-Bedroom $1,284 $1,412 Two-Bedroom $1,663 $1,829 Three-Bedroom $2,231 $2,454

Program Structure FHSP Core Team: Housing Specialists ICMS Case Managers BC Housing Coordinators FHSP Participants BC Occupancy Specialists BC Housing Specialists Property Providers FHSP Core Team: Housing Specialists Specialization of Housing Brokerage Occupancy Specialist Unit Matching Housing Coordinators Housing Retention ICMS Case Manager Intensive Case Management

How FHSP Works for Landlords Landlords benefit financially while helping our community: IMPROVED COLLECTIONS HIGH OCCUPANCY / LOW TURNOVER EASE OF MANAGEMENT On-time payments every month from Brilliant Corners. Reduced unit turnover cost and lower vacancy loss. Single point-of-contact for all tenant issues. Each lease will be assigned a housing coordinator to support the long-term success of the tenant. Security Deposit assistance. Targeting long-term tenancy and housing stability Intensive case management and wrap-around services to support tenants and promote housing stability. 24-hour emergency phone number for owners. Brilliant Corners aims to maintain excellent neighborhood relations.

Key Landlord Incentives Damage Mitigation Funding C Holding Fees Eviction Prevention Strategies

Damage Mitigation Funding C The FHSP Damage Mitigation Fund acts as an added protection to landlords willing to rent to FHSP participants. The fund can be utilized to cover the cost of excessive damages to the rental unit or lost rent incurred beyond the original security deposit. .   Target Households Claims Covered Claim Limits FHSP Damage Mitigation Fund FHSP Participants receiving continuous permanent or fixed-term subsidies Damages and lost rent No Eviction costs $2,000 for single units, $3000 for multi-bedroom units in excess of tenants original security deposit

Holding Fees Programmatic Advantages: Landlord Incentive: Allow Brilliant Corners to remove vacancies from the open market for 1 to 2 months, while an appropriate tenant is matched. On average, Brilliant Corners maintains a portfolio of 250-300 market rate rental vacancies on hold at any given time. FHSP Occupancy Specialists specialize in pin-pointed tenant matching and vacancy management. Programmatic Advantages: Zero vacancy loss while Brilliant Corners works to match an appropriate tenant. Security Deposit is secured upfront. Retain ability to Self-Screen tenants. Landlord Incentive:

Eviction Prevention Strategies   Voluntary Relinquishments Interim Housing Placements Past Due Rent Assitance FHSP staff negotiate voluntary relinquishments as a means to forgo costly and damaging eviction procedures. Whenever possible, Brilliant Corners looks to retain the unit for a future FHSP placement. Interim Housing slots are available to FHSP program participants who require temporary housing as a result of a relocation. Hotel Vouchers can be utilized on a case by case basis. The FHSP utilizes flexible funding to pay for clients back due rent in the event that they’ve fallen behind on their tenant rent portion.

2019: 2018: FHSP Accomplishments 6000 rental subsidies 2017: 3,550+ people currently housed, 3,850 scattered-site units secured since 2014 Investments from LA Care ($20M), Hilton & Weingart Foundations, DMH, Probation, other sources 2019: 6000 rental subsidies 2018: 3500 rental subsidies 2017: 2400 rental subsidies 2016: 1200 rental subsidies

2018 Homeless Count Results

Chris Contreras FHSP Program Director CContreras@brilliantcorners.org