Addressing Human Element issues Operator input LR role Best Practice Define, maintain Initial commitment Gap Analysis Current Capability Business need Action Plan Monitoring, support Reviews, training, support Continuous Improvement Informed use of Improvement Resources Specific gaps Specialist expertise
Informed use of improvement resources “Hard” (technical issues) “Soft” (people, social issues) Free, nearly free ATOMOS templates IMO, ILO publications MCA HEAT Alert! Industry guides Training (management, leadership, design etc.) Funded specialist support Alarms Incident analysis Safety culture (DSR)