PropellerHead: n. a person obsessively devoted to a technical pursuit; computer geek; sometimes used to describe techies

BRAINSTORM QUICKHELP QUARTERLY WEB SUMMIT JANUARY 2014 The End-User Experts Present Tyler Rogers - QuickHelp Senior Account Manager Derek Adams - QuickHelp Product Manager

AGENDA BrainStorm Introduction and Kick Off QuickHelp – Whats New? Whats Coming QuickHelp – Your Internal Marketing Contest Q&A

Important Announcement: Vouchers »BrainStorm is now accepting Microsoft Software Assurance Training Vouchers for Demonstration Sessions

INTRODUCTION AND KICKOFF

Manufacturing Time

… Manufacturing Time

Time doesnt make itself.

… Manufacturing Time Productivity – the goods and services produced from each hour of work, is the magic elixir of economic progress… - David Wessel, The Magic Elixir of Productivity, The Wall Street Journal, Thursday, February 15, 2001, p1.

… Manufacturing Time 0.5% rise in national productivity adds $1,200,000,000,000 to the Federal Budget over 10 years. - Source - David Wessel, The Magic Elixir of Productivity, The Wall Street Journal, Thursday, February 15, 2001, p1.

Minutes That Will Make a Difference If each employee saved just 5 minutes per week, an organization of 5,000 employees would save $625,000 a year.*

QuickTips – Build your Productivity Excel: Sparklines SharePoint: Exploring Sub-sites Outlook: Quick Steps SharePoint: Using the Ribbon Outlook: Recalling Sent Messages Windows: Jump Lists Outlook: Using Resources GroupWise: Retracting s SharePoint: Navigating the Home Page Outlook: Mailbox Cleanup PowerPoint: Searching for ClipArt Outlook: The Out of Office Rule Outlook: Signatures GroupWise: Busy Search Excel: AutoSum Windows 7: Sticky Notes Outlook: Using Instant Search GroupWise: The Home View in Four Minutes SharePoint: Document Versioning Outlook: Spell-Check Lync: Creating a Contact Group Word: Moving Text SharePoint: Sync Your Documents in Outlook Lync: Creating a Poll

QuickTips – Build your Productivity Excel: Sparklines SharePoint: Exploring Sub-sites Outlook: Quick Steps SharePoint: Using the Ribbon Outlook: Recalling Sent Messages Windows: Jump Lists Outlook: Using Resources GroupWise: Retracting s SharePoint: Navigating the Home Page Outlook: Mailbox Cleanup PowerPoint: Searching for ClipArt Outlook: The Out of Office Rule Outlook: Signatures GroupWise: Busy Search Excel: AutoSum Windows 7: Sticky Notes Outlook: Using Instant Search GroupWise: The Home View in Four Minutes SharePoint: Document Versioning Outlook: Spell-Check Lync: Creating a Contact Group Word: Moving Text SharePoint: Sync Your Documents in Outlook Lync: Creating a Poll

The QuickHelp QuickTip … … Your secret weapon to cultivate productivity.

February QuickHelp QuickTips »Outlook: Using Tasks »SharePoint: Workflows »Lync: Tagging Contacts for Status Change Alerts »Windows: Snap Points »GroupWise: Using Tasks

WHATS NEW

Whats New »Office Add-in Improved Office Load Times MSI Install Support Upgrade Support (starting with ).Net Client Profile Supported »SharePoint 2013 O365 Compatability Update

INTERNAL MARKETING CONTEST

Youre All Winners With QuickHelp

Your Marketing Brilliance

Great Prizes for Being Awesome

Submit Your Entries »New memes »Your own web banner »New QuickHelp signatures »Lunch and Learns »Orientation presentations for select groups »Unique campaign »Set up an information booth »Help Desk messaging »… Others!

WHATS COMING

Thank You very positive feedback … on the videos and the custom playlists. Customers really see the value. People Love QH QuickHelp is the new BrainStorm product leader Largest LOB Nearly all customers renew subscriptions High Renewals

Continue Momentum Increase Adoption Segment Content and People Learning Platform Focus on Business Productivity

Segment Content and People Custom LibrariesAssigned Content Targeted ContentTargeted Services Reporting

Training is a Process not an Event Affinity and awareness Deployment Monday Skill development Performance support Tips-n-Tricks Quick Start Cards (w/ Videos) Quick Start Cards Instructor-Led Training QuickHelp Live Phone Support Instructor-Led Training Train-the-Trainer QuickHelp Live Phone Support QuickHelp Live Phone Support

Software Migration Impact on PRODUCTIVITY

Focus on Business Productivity Nail the Migration Timing is Everything Target Needs Stack not Product

2014 Coming Features »Assigned Content »Shared Content »Admin and Social Groups »Group Libraries »New Portal UI »Deployment Toolbox

Q & A

Thank You for Being Here! Tyler Rogers: Derek Adams: