2018 Great Colleges Survey for Champlain College Richard K. Boyer

Survey Overview Survey Instrument Methodology Response Rates Benchmark 60 core belief statements 10 additional statements 21 item benefits satisfaction component 17 demographic questions 2 open-ended questions Methodology Online survey administered: March 19 – April 6, 2018 Response Rates 2018 Overall response rate: 316/421 – 75% 2016 Overall response rate: 296/381 – 78% 2014 Overall response rate: 275/378 – 73% Benchmark 2016 Champlain Great Colleges Survey 2018 Honor Roll (3,000-9,999 Enrollment) – Chronicle Great Colleges Program 2018 Carnegie Class (Baccalaureate) – Chronicle Great Colleges Program 2

Strongly Disagree, Disagree Response Guidelines Response Options: Strongly Agree, Agree, Sometimes Agree/Sometimes Disagree, Disagree, Strongly Disagree, Not Applicable Positive Responses Strongly Agree, Agree Negative Responses Strongly Disagree, Disagree Guideline Score Description 75% + Very Good to Excellent < 10% 65 – 74% Good 10 – 14% 55 – 64% Fair to Mediocre 15 – 19% 45 – 54% Warrants Attention 20 – 29% < 45% Poor 30% + 3

Dimensions (Overall % Positive) 4

Dimensions (Overall % Positive) 5

Dimensions (Overall % Positive) 6

Job Category (Overall % Positive 1-60) 7

Strengths Job Satisfaction & Connection to Mission Benefits & Work/Life Balance Supervisor/Department Chair Competencies Contribution to Community Diversity, Equity & Inclusion 8

2018 Champlain College Overall 2016 Champlain College Overall Job Satisfaction & Connection to Mission Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 1 My job makes good use of my skills and abilities. 73 7 78 4 2 I am given the responsibility and freedom to do my job. 79 6 83 5 I am given the opportunity to develop my skills at this institution. 68 12 77 I understand how my job contributes to this institution's mission. 88 3 92 36 I am proud to be part of this institution. 74 87 9

2018 Champlain College Overall 2016 Champlain College Overall Benefits & Work/Life Balance Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 34 This institution's benefits meet my needs. 74 9 84 4 47 My supervisor/dean supports my efforts to balance my work and personal life. 83 85 6 53 This institution's policies and practices give me the flexibility to manage my work and personal life. 76 7 68 My supervisor respects and values my personal/family life. 88 5 86 10

2018 Champlain College Overall 2016 Champlain College Overall Supervisor/Deans Competencies Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 3 My supervisor/dean makes his/her expectations clear. 72 7 71 9 I receive feedback from my supervisor/dean that helps me. 64 11 68 13 12 I believe what I am told by my supervisor/dean. 74 8 19 My supervisor/dean is consistent and fair. 10 20 My supervisor/dean actively solicits my suggestions and ideas. 75 11

2018 Champlain College Overall 2016 Champlain College Overall Contribution to Community Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 49 This institution actively contributes to the community. 77 5 86 2 64 We are good citizens/stewards in our local community. 84 3 87 12

2018 Champlain College Overall 2016 Champlain College Overall Diversity, Equity & Inclusion Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 50 This institution places sufficient emphasis on having diverse faculty, administration and staff. 66 13 80 5 45 At this institution, people are supportive of their colleagues regardless of their heritage or background. 86 4 94 1 54 This institution has clear and effective procedures for dealing with discrimination. 75 6 87 2 *66 I would be comfortable reporting an incident of bias, discrimination or harassment. 85 - 61 We are making progress towards being an inclusive community. 81 *Benchmark Data not available for custom statements. 13

Opportunities Resources Constraints & Compensation Performance Management/Accountability Senior Leadership Communication & Collaboration Shared Governance Barometer Statements 14

2018 Champlain College Overall 2016 Champlain College Overall Resources Constraints & Compensation Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 4 I am provided the resources I need to be effective in my job. 56 14 58 9 31 The facilities (e.g., classrooms, offices, laboratories) adequately meet my needs. 62 11 64 28 My department has adequate faculty/staff to achieve our goals. 30 39 33 35 I am paid fairly for my work. 41 49 22 63 I understand how the compensation system works. 59 21 70 12 15

2018 Champlain College Overall 2016 Champlain College Overall Performance Management/ Accountability Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 30 Our orientation program prepares new faculty, administration and staff to be effective. 52 21 59 15 17 Our review process accurately measures my job performance. 44 28 54 22 18 Issues of low performance are addressed in my department. 47 23 50 20 16 Promotions in my department are based on a person's ability. 60 9 I am regularly recognized for my contributions. 51 16

2018 Champlain College Overall 2016 Champlain College Overall Senior Leadership Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 32 Our senior leadership has the knowledge, skills and experience necessary for institutional success. 51 17 67 10 27 Senior leadership provides a clear direction for this institution's future. 34 35 55 16 41 Senior leadership communicates openly about important matters. 39 23 63 11 37 Senior leadership shows a genuine interest in the well-being of faculty, administration and staff. 46 19 73 9 56 I believe what I am told by senior leadership. 49 18 64 17

2018 Champlain College Overall 2016 Champlain College Overall Communication & Collaboration Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 8 When I offer a new idea, I believe it will be fully considered. 60 15 67 12 21 In my department, we communicate openly about issues that impact each other's work. 65 10 68 22 Changes that affect me are discussed prior to being implemented. 46 18 50 19 43 At this institution, we discuss and debate issues respectfully to get better results. 52 14 58 7 18

2018 Champlain College Overall 2016 Champlain College Overall Communication & Collaboration Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 13 We have opportunities to contribute to important decisions in my department. 66 11 72 7 23 People in my department work well together. 76 4 82 3 26 I can count on people to cooperate across departments. 56 8 64 58 There's a sense that we're all on the same team at this institution. 43 22 63 12 19

2018 Champlain College Overall 2016 Champlain College Overall Shared Governance Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 38 The role of faculty in shared governance is clearly stated and publicized. 46 17 60 10 42 Faculty, administration and staff are meaningfully involved in institutional planning. 33 25 58 39 Faculty are appropriately involved in decisions related to the education program (e.g., curriculum development, evaluation). 66 7 73 9 Faculty, administration and staff work together to ensure the success of institution programs and initiatives. 64 75 3 55 There is regular and open communication among faculty, administration and staff. 45 16 61 8 20

2018 Champlain College Overall 2016 Champlain College Overall Barometer Statements Survey Statement 2018 Champlain College Overall (Positive %) (Negative %) 2016 Champlain College Overall 25 Overall, my department is a good place to work. 79 4 87 3 60 All things considered, this is a great place to work. 70 7 85 2 62 I would recommend working here to my family and friends. 9 83 All things considered, this is a better place to work than it was last year. 28 36 57 12 59 This institution's culture is special - something you don't find just anywhere. 58 16 77 21

ModernThink Recommendations - 2016 Communicate a high level summary of the survey results to faculty, staff and appropriate leadership groups. Ensure those in supervisory/leadership roles have the necessary training to provide day-to-day leadership…especially as related to fair treatment, coaching behaviors, and effective communication. Review existing communication structures, processes and norms to better determine what is currently working well and how best to strengthen the quality of communication and dialogue. Review and address fairness concerns regarding performance management processes and accountability. Ensure systems and processes related to ensuring fair treatment are up-to-date and consistently communicated. Consider introducing formal mechanisms/processes to enhance senior leadership visibility, interaction and relationship with the goals of fostering a greater sense of confidence in the credibility/alignment of leadership and the experience of shared governance. Consider an intentional focus on specifically defining and articulating the unique nature of the employment experience at Champlain College so that faculty and staff have a greater sense of alignment and shared culture. 22