Psychosocial NDIS Communities of Practice (CoP) 04/09/18

Council of Aboriginal Elders Welcome to Country Garth Dodd Executive Officer Council of Aboriginal Elders

Preplanning – why it is important ? Brendan Livingston Service Manager CAH PIR

What is pre-planning? On the surface, pre-planning is a way to prepare for the initial planning meeting which will establish the first plan and potential funded supports allocated. It links back to goals and support required by the individual. For first plan it is an orientation to the NDIS as well, helping people feel as prepared as possible for something new to them. In a broader sense, we know that the NDIS is lifelong and pre-planning is the time to think about the direction the person wants their life to go in. What goals do they have. What might they need to get there? NDIS is an insurance model based on return on investment – so if people are achieving the things they want in life that is the outcome wanted.

3 key points Preparing for the plan meeting NDIS model including price guide and Choice and Control Capacity building

Preparing for the planning meeting This involves numerous aspects including being physically prepared with relevant resources or evidence. Emotionally prepared for what might feel confronting or high pressure for some consumers. Realistically prepared – ensuring we have not set unrealistic expectations or made promises we are not in a position to deliver upon. Self-reflection and being able to identify what they want to achieve. Remember that there is a trained LAC or NDIA rep who will facilitate the Planning meeting and they know what information they require to complete the work. This does not mean that people shouldn’t come prepared, but people should also not feel 100% responsible for having and knowing everything prior, as the worker can guide them through the process. Managing people’s anxiety through this process. Gaining access in the first instance can be challenging and if people have had to appeal or provide additional evidence, it might have left them with an expectation of resistance or challenge when interacting with NDIS. If we are involved in pre-planning, we should aim to reassure them and respond to concerns they have with calm and solutions focussed approach. We also need to ensure we are not setting unrealistic expectations. In preparing for the planning meeting, it is important to reflect on what has been achieved, what is wanted and what is needed. Looking at a lifelong scheme, people aren’t going to be restricted to a short term program and instead can consider bigger picture goals that might have yearly steps, that may not have been attainable in previous funding arrangements. This is not to overwhelm people but it is supporting them to be able to have these thoughts and dreams and welcome these to come to the planning meeting. This will help them in preparation of how they may use funds they do receive.

NDIS Model including Price Guide and choice and control The funding is broad and complex. The way in which services can be delivered Knowing what want vs asking what can do. Choice and control is discussed a lot at the surface and often its focussed around being able to sack services who are not delivering what is wanted – but it is not just about that, it is people being able to voice what they want and the market respond to it. Eg if a large portion of people want services after 6pm but historically haven’t been able to, and have just accepted that ‘my provider can only come at 4’ they may not be in a headspace to consider anything different, particularly if this has happened for a long time. Services can be purchased creatively and multiple funding lines could be used for different supports to achieve the same goals. Eg core support workers to implement strategies that are set up by capacity building worker/therapist. S

Capacity building Support Coordination (Coordination of Supports) Building ability to do for self Increasing autonomy and education to make decisions Support coordination is a funding line item that allows a person to have a central point to help them choose and coordinate NDIS services, including setting up agreements, being confident in knowing how to select providers, and gathering evidence that may be required throughout the year including reports for review. Support coordination is a capacity building support, with intent to build knowledge, understanding and confidence. This approach can be adopted in pre-planning even if this is a non-NDIS funded program delivering (EG PIR) Every step taken, involving consumers and sharing info will help to increase their knowledge and understanding. Some people may always require a level of support but if we can empower them to have as much autonomy as possible, we are truly living up to the expectation of creating choice and control. It also is a great learning opportunity so that if less or no support coordination is provided, people haven’t been left with no education.

“Reimagine my life” preplanning tool Kathryn Franz NDIS SA Transformation Lead Life Without Barriers

Regional Manager for SA Planning meetings Lea Spaven Regional Manager for SA Baptcare

A carers perspective on planning Pat Sutton

Networking Deb Milford Line Manager CAH PIR

Break into one of two groups What training/resources have you found useful in preparing for planning meetings? What challenges have you experienced with the planning process and how could these be overcome?

Wrap Up Beverley Scott Program Coordinator CAH PIR

Future CoPs Tuesday the 4th December. Focus will be reviews, appeals and advocacy. March and June 2019. Dates and themes to be confirmed.

CoP Portal www.neaminational.org.au/CAHPIR/NDIS/CoP OR http://bit.ly/2HmjRb6

For more information Beverley Scott, Program Coordinator Central Adelaide and Hills Partners in Recovery Phone (08) 8465 7050 E-mail beverley.scott@neaminational.org.au Web http://www.neaminational.org.au/get-support/find- service/central-adelaide-and-hills-pir