2018 UNC System Employee Engagement Survey Summary of Results Division of Academic Affairs

Key highlights Overview of Engagement Survey Project & Survey Instrument Key Findings & Trends Next Steps/Action Planning

UNC Strategic Plan – human capital Employee Engagement UNC Strategic Plan – human capital Goal: The University will systematically focus on recruitment, retention, and development of the most talented and diverse workforce possible at all levels over the next five years. Metric: Create an implementation plan (including the details of proposed data collection and metrics) to systematically measure — at all levels — engagement, retention, succession planning, and investment in professional development in order to promote System-wide improvements in these areas.

Background First - 2018 Second - 2020 Third - 2022 Three Survey Cycles First - 2018 Second - 2020 Third - 2022 2018 - Setting the Baseline Establish targeted goals for incremental improvement in 2020/22 Determine relationships to other HR metrics

1 Multi-select question Survey overview 60 Survey statements on a 5-point agreement scale 17 Benefits Satisfaction Questions on a 5-point satisfaction scale 2 Open-ended questions 16 Demographic Questions 1 Multi-select question Methodology Online survey administered: January 29 – February 19, 2018 Response Rates 2018 System Wide Overall Response Rate: 22,659/45,299 – 50% Benchmarks 2017 Great Colleges Honor Roll 2017 Carnegie 2017 Public Institutions 2017 Enrollment Size 2017 Southeast Region 2018 UNC Core Population Aggregate

Participation Rates and Positive Engagement Ratings with Benchmarks Institution Participation UNC Charlotte 71 % NCSSM 67 % UNCSA 65 % FSU 60 % UNC Asheville ECSU 59 % System Office 58 % UNC Wilmington WCU 55 % WSSU Appalachian 54 % NC State UNC Greensboro NCCU 52 % UNC Pembroke N.C. A&T 50 % ECU 38 % UNC-CH 37 % UNC System Avg Positive Rating 50% UNC System Avg Participation 63% Institution Positive Rating NCSSM 69 % WCU 68 % NC State 65 % UNC Charlotte UNC Greensboro UNC Pembroke UNC Asheville 63 % Appalachian 62 % UNC-CH UNCSA UNC Wilmington N.C. A&T 61 % System Office FSU 60 % ECU 58 % NCCU 56 % WSSU 53 % ECSU 48 % WCU Avg Positive Rating 55% WCU Participation Rate 68%

response rate WCU Academic Affairs Total: 55% 42%

Overall Satisfaction rating 2018 WCU Overall Academic Affairs 2018 UNC System Overall Positive Response Rating 68 67 63

Overall Positive Rating Faculty satisfaction rating (by appointment type) Overall Positive Rating Department Head/Chair 75 Professor 60 Associate Professor 67 Assistant Professor 71 Other 65

Overall Positive Rating Faculty satisfaction rating (by tenure status) Overall Positive Rating Tenured 63 Tenure Track/Untenured 67 Not Tenure Track/Term Appt. 71

Top ten statements Survey Statement 2018 Academic Affairs % Positive 2018 WCU Overall 5 I understand how my job contributes to this institution’s mission. 91 93 (1) 49 This institution actively contributes to the community. 85 86 (2) 36 I am proud to be part of this institution. 82 (6) 25 Overall, my department is a good place to work. 84 81 (8) 29 The institution takes reasonable steps to provide a safe and secure environment for the campus. 82 83 (4) Statements are sorted by highest positive response

Top ten statements Survey Statement 2018 Academic Affairs % Positive WCU Overall 60 All things considered, this is a great place to work. 82 79 (9) 1 My job makes good use of my skills and abilities. 81 82 (7) 2 I am given the responsibility and freedom to do my job. 83 (3) I have a good relationship with my supervisor/department chair. 80 83 (5) 45 At this institution, people are supportive of their colleagues regardless of their heritage or background. 79 79 (n/a) Statements are sorted by highest positive response

Bottom ten statements Survey Statement 2018 Academic Affairs % Positive 2018 WCU Overall 28 My department has adequate faculty/staff to achieve our goals. 29 36 (2) 11 I am paid fairly for my work. 32 31 (1) 35 Our recognition and awards programs are meaningful to me. 37 42 (3) 30 Our orientation program prepares new faculty, administration and staff to be effective. 48 56 (n/a) 34 The institution’s benefits meet my needs. 49 55 (8) Statements are sorted by lowest positive response

Bottom Ten Statements Survey Statement 2018 Academic Affairs % Positive 2018 WCU Overall 22 Changes that affect me are discussed prior to being implemented. 49 50 (5) 4 I am provided the resources I need to be effective in my job. 50 61 (n/a) 31 The facilities (e.g., classrooms, offices, laboratories) adequately meet my needs. 60 (n/a) The institution places sufficient emphasis on having diverse faculty, administration and staff. 52 67 (n/a) 18 Issues of low performance are addressed in my department. 53 48 (4) Statements are sorted by lowest positive response

Diversity, equity & inclusion Survey Statement 2018 Academic Affairs % Positive 2018 WCU Overall 2018 UNC Overall 50 This institution places sufficient emphasis on having diverse faculty, administration and staff. 52 67 70 45 At this institution, people are supportive of their colleagues regardless of their heritage or background. 79 73 54 This institution has clear and effective procedures for dealing with discrimination. 62 71 44 This institution’s policies and practices ensure fair treatment for faculty, administration and staff. 60 64 55

Senior leadership Survey Statement 2018 Academic Affairs % Positive 2018 WCU Overall 2018 UNC Overall 32 Our senior leadership has the knowledge, skills and experience necessary for institutional success. 74 77 67 27 Senior leadership provides a clear direction for this institution’s future. 70 69 55 41 Senior leadership communicates openly about important matters. 63 65 52 37 Senior leadership shows a genuine interest in the well-being of faculty, administration and staff. 66 68 54 56 I believe what I am told by senior leadership.

What’s next Fall 2018: Continued Rollout of Results to Campus Community Fall 2018/Spring 2019: Integration of Results with Related Strategic Initiatives Jan/Feb 2020: Second Survey Launched (Follow-up Surveys will be Administered in 2020 and 2022)