Up and At ‘Em The Importance of Clear Communications

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Up and At ‘Em The Importance of Clear Communications

Video: How Satellites Are Launched (click picture)

AEHF (Advanced Extremely High Frequency) Satellite for Military Communication

How Many People Would it Take to Make and Launch a Satellite like This How Many People Would it Take to Make and Launch a Satellite like This? How Much Would it Cost?

Design

Build

Launch

Bring to Functional Orbit and Keep it There

Take a Guess: How Many People? How Much Would it Cost?

Answer: Over 2,000 People and Over $1,000,000,000

Not Even Einstein was Smart Enough to do Something this Complicated Alone.

It Takes Organization

The Task Must be Divided into Manageable Components

Hundreds of Engineers and Scientists are Each Given a Portion of the Puzzle to Solve.

All These Pieces Must Fit Together

This Requires Teamwork…

…And Communication

1999 Mars Climate Orbiter

Disaster Caused By Poor Communication Mars Climate Orbiter The Mars Climate Orbiter (formerly the Mars Surveyor '98 Orbiter) was a 338 kilogram (750 lb) robotic space probe launched by NASA on December 11, 1998 to study the Martian climate, atmosphere, and surface changes and to act as the communications relay in the Mars Surveyor '98 program for Mars Polar Lander. However, on September 23, 1999, communication with the spacecraft was lost as the spacecraft went into orbital insertion, due to ground-based computer software which produced output in non-SI units of pound-seconds (lbf×s) instead of the metric units of newton-seconds (N×s) specified in the contract between NASA and Lockheed. The spacecraft encountered Mars on a trajectory that brought it too close to the planet, causing it to pass through the upper atmosphere and disintegrate.[1][2] (From Wikipedia, the free encyclopedia) Disaster Caused By Poor Communication

Engineers Spend Much of their Time Writing Reports and Attending Meetings.

What Other Types of Communication Do You Think that Engineers/ Business People Use?

Other Scientists/ Engineers with Same Specialized Knowledge Other Scientists/Engineers with Different Specialties Upper Management/Government Officials Without Technical Knowledge Audience is Key: The Less the Audience Knows About a Subject, the Clearer One Needs to Be

The Ultimate “Dumb Audience”

Computers and Robots have no “Common Sense” and Interpret every Instruction Literally.

Some People Are Like That.

Even a Simple Task Requires that Steps Are Followed in the Correct Order

Write Down Step-By-Step Instructions to Produce One of These

Picture Credits Slide #1 www.shutterstock.com Slide #2 http://www.nationaldefensemagazine.org Slide #3 www.lockheedmartin.com Slide #5 www.northwestern.edu Slide # 6 www.lockheedmartin.com Slide # 7 www.lockheedmartin.com Slide # 8. en.wikipedia.org Slide # 11 www.minutebuzz.com/2011/02/23/ Slide #12 www.smartdraw.com Slide # 13 war.wikipedia.org Slide # 14 oddlovescompany.com/2012/01/january-2 Slide # 15 www.jigsawdoctor.co.uk/examples.htm Slide # 16 www.shutterstock.com Slide # 17 relationshipnotes.info Slide # 18 ru.wikipedia.org Slide # 20 mcuoneclipse.com Slide # 21 www.shutterstock.com Slide # 23 www.leadmd.com Slides # 25-28 http://www.gocomics.com/pickles Slide # 29 www.buzzle.com Slide # 30 en.wikipedia.org