Supporting Career Development through Engaged Student Employment Christina Ingrassia// Assistant Director, Internships & Career Readiness

Supporting Career Development through Engaged Student Employment// What are the problems? Need to prepare students for internships and employment No excess credit hours Need to keep costs low Large population of students who work for USF No coordinated support for Federal Work Study supervisors Supervisors don’t have the time or training to do more with student employees

The Model Provide training as part of on-campus employment Supporting Career Development through Engaged Student Employment// The Model Provide training as part of on-campus employment Embed training into work Correlates to how people learn Elevates work into a learning opportunity Allows us to pay students to acquire key career ready skills

Engaged Student Employment ESE utilizes our Career Readiness Badging Program and other existing resources to develop career competencies over time; students earn an additional badge during each semester they are employed in an FWS or OPS position Students start with the Professionalism Badge Supervisors of FWS student employees select badges that align with work being performed, OR student employees select badges that align with future career goals in subsequent semesters ESE program shifts campus culture to promote the development of more on-campus internships ESE provides career competencies, resume support, and training in interview-oriented communications skills so that students succeed in securing competitive internship positions Thus, ESE works to eliminate the perceived “skills-gap” often reported by employers

Off-Campus Internships & Cooperative Education Performance Based Funding – Metric One // How student employment impacts Metric 1   On-Campus Engaged Student Employment Off-Campus Part-Time Employment On-Campus Internships Off-Campus Internships & Cooperative Education Proximity to campus supporting student success   Depends Professional experiences and transferrable skills Depends Career Readiness competency development Career-building experience; Potential transition into full-time employment Not Typically Engaged Supervision and Mentoring Ideally, Yes Opportunity to transfer classroom learning to work environment

Drawn from successful endeavors We partnered with and built on areas of our campus that are already experiencing success with a form of this idea.

What We Built Supervisor Support Training Supporting Career Development through Engaged Student Employment// What We Built Supervisor Support Training Job aids/Participation Guides Intentional Conversations Website/Canvas site Training --FWS Supervisor Training Sessions --Want to expand this in the full launch Job aids/Participation Guides --Careers@usf Quick Guide --Grow model Intentional Conversations --Recruiting in Careers@usf --Student Employee Performance Evaluation Website/Canvas site

What We Built Student Support Professionalism Webinar Series Supporting Career Development through Engaged Student Employment// What We Built Student Support Professionalism Webinar Series Enrollment into Career Readiness Badging Access to Intentional Developmental Conversations with their supervisors Next steps for their career development (next badge?) Professionalism Webinars -Professionalism in the Workplace -Green & Gold Standard of Service -Communication Tips & Hacks -Personalities & Attitudes in the Workplace -Decision-Making & Personal Accountability Career Readiness Badging --Based on the NACE Competencies: Leadership, Communication, Critical Thinking, Teamwork, Professionalism, Global Fluency, Career Management Intentional Conversations with Supervisors (using the IOWA GROW Model)-Guided Reflection on Work.

Job Recruitment Framework Supporting Career Development through Engaged Student Employment// Job Recruitment Framework Critical Elements for Human Resources Department Accurately reaching supervisors of student employees Reporting out data Accurate & complete hiring data Connect with your HR department to align with your campus’s recruitment & hiring requirements

How We Resourced ESE Student Employment Coordinator Supporting Career Development through Engaged Student Employment// How We Resourced ESE Student Employment Coordinator On-campus Internship Coordinator Graduate Assistant (Grad student) Career Readiness Badging Peers (Undergrad students)

How Might You Do This? Find existing resources on your campus Supporting Career Development through Engaged Student Employment// How Might You Do This? Find existing resources on your campus Identify who and how you will support the key stakeholders Build/maintain relationships with partners Formulate timelines and Pilot FWS as Financial Aid Student labor supports & enhances office functions on campus Identify who and how you will support the key stakeholders Students Supervisors Build/maintain relationships with partners HR IT Campus Partners with existing programs, best practices, and/or identified needs (CBCS)

Supporting Career Development through Engaged Student Employment// ESE Pilot Timeline Time Frame Action July FWS Award Allocations released (Financial Aid) Departments posting positions through Human Resources in GEMS for approval/on Careers@USF Engaged Student Employment model introduced by Office of Internships & Career Readiness August FWS Workgroup Meeting Create ESE Model Resources (work with Marketing Team) OICR conducts FWS Supervisor Trainings Meet with HR regarding recruitment & hiring platform September CRB Professionalism Badge Series presentations are now webinars and are available for FWS student employees FWS student employees Pilot group are enrolled in the USF Career Badging Readiness program and are tracked on completion of the Professionalism Badge October Continued support to Pilot personnel Badging Peers providing support for Professionalism Badge & entire CRB program November Mid-month Deadline: ESE Professionalism webinars and completion of Professionalism Career Readiness Badge December Professionalism Badge processed & awarded January Launch of Engaged Student Employment to Tampa Campus

Our Next Steps Expand to OPS & Off-campus partners Supporting Career Development through Engaged Student Employment// Our Next Steps Expand to OPS & Off-campus partners More Supervisor support In-depth training “Support Group” for 1st-time supervisors with best practices Assessing, evaluating, and managing students’ progress in ESE Collect & Report Data

What does success look like? Supporting Career Development through Engaged Student Employment// What does success look like? Students prepared for internships & full-time employment No excess credit hours Low cost Coordinated support for Federal Work Study supervisors Perfectly aligned with USF’s Student Success Mission, because we pay to support career success Additional Benefits More student employment converted to internships CRB Peers more prepared for internships & full time employment

For further info: Christina Ingrassia cingrassia@usf.edu