Vodafone - Who to contact? Pre - Sign up Sign up Order Status Active Customers who have not signed up to Vodafone. Customers who have questions about the sign up process. ACN Customer Service 1300 881 778 Customers who are ready to order. Sign up via your IBO direct storefront or acnpacific.com /mobile ACN Vodafone Order Hotline 1300 365 898 Customers who want to check the progress of their order online http://www. vodafone.com.au /tracking#/ Escalations: ACN Vodafone Hotline 1300 365 898 Customers who have been activated with Vodafone are now a Vodafone Customer. Vodafone Customer Care 1555 or 1300 650 410 Reminder: if your customers contact other VF channels during this phase, you will not receive points!

Ordering your own Vodafone service Step 1: Select “For my business” Step 2: Enter your ABN Step 3: Select “number of services you want” Step 4: Select “option that best describes you” Benefits of signing up as a Business customer: Access to Vodafone’s Australian based call centre Your Vodafone service may be considered tax deductible Get access to Vodafone’s Ready Business Apps https://businessapps.vodafone.com.au/en/marketplace