The AIR National Survey of Institutional Research Offices AIR National Survey of IR Offices The AIR National Survey of Institutional Research Offices Leah Ewing Ross Senior Director for Research and Initiatives, AIR

Evolution of the National Survey AIR National Survey of IR Offices Evolution of the National Survey 2015-2016 2018-2019

AIR National Survey of IR Offices Why Benchmark?

AIR National Survey of IR Offices How much work is your office producing in comparison? How does your staff size compare? Is something wrong? Are you serving the same stakeholders? How can we improve? Is there sufficient data capacity and literacy at your institution? Are staff adequately trained to produce quality work?

Leveraging Benchmarking Data AIR National Survey of IR Offices Leveraging Benchmarking Data Put the right information into the hands of the right people at the right time for the right reason. Leverage that information to initiate and sustain improvement.

Data Collection and Reporting AIR National Survey of IR Offices Data Collection and Reporting

AIR National Survey of IR Offices Contracted with Dynamic Benchmarking One response per office Once 300 responses completed, we will activate reporting To protect confidentiality, reports won’t generate if fewer than 5 responses Launched October 23; project will occur every two years

AIR National Survey of IR Offices Filters

AIR National Survey of IR Offices Reports

Longitudinal Benchmarking AIR National Survey of IR Offices Longitudinal Benchmarking My Office had 1.50 Staff FTE in 2015 which increased to 2.33 in 2018

Using Benchmarking Data to Inform Your Office’s Work AIR National Survey of IR Offices Using Benchmarking Data to Inform Your Office’s Work

What staff roles should we have? AIR National Survey of IR Offices What staff roles should we have? Compare Offices >> Staff Details >> Staff Positions

AIR National Survey of IR Offices What does my Office do? My Office 45% reporting 10% decision support Peer Offices 23% reporting 24% decision support Office Structure and Work

Where do staff spend their time? AIR National Survey of IR Offices Where do staff spend their time? 10 hours conducting basic analytics 11 hours collecting and managing data 21 hours collecting and managing data 7 hours conducting basic analytics Office Structure and Work

AIR National Survey of IR Offices Participation to Date All Participants & California Participants

AIR National Survey of IR Offices Data Collection Data Collection Launched October 23, 2018 All Respondents 800 have started Of those, 292 are complete As of Thursday, November 15 CA Respondents 67 have started Of those, 17 are complete As of Thursday, November 15

AIR National Survey of IR Offices Summary

AIR National Survey of IR Offices Power of Benchmarking Evidence that higher levels of performance is possible “Is something wrong?” to “How can we improve?” Challenges long-held beliefs Informs decision making Motivates staff In summary, there is power in benchmarking your office against your peers. Benchmarking provides evidence that higher levels of performance is possible. It changes the never-ending debate of “Is something wrong?” to an action-driven conversation of “How can we improve?” It challenges long-held beliefs about how an Office should operate and it informs your decision making. Ultimately, it motivates staff since they will see the positive change in their work environment.

AIR National Survey of IR Offices The Nuts and Bolts www.airweb.org/NationalSurvey-AO Learn how to participate Ensure we have the correct contact info for your institution Benchmarking options (special pricing for CAIR members) nsiro@airweb.org

Questions and Discussion AIR National Survey of IR Offices Questions and Discussion Thank You! nsiro@airweb.org lross@airweb.org

AIR National Survey of IR Offices