DBK VALUE PROPOSITION.

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Presentation transcript:

DBK VALUE PROPOSITION

DBK One of the Largest Independent Service Providers for Mobile, Handheld Technology in the US Providing many Fortune 500/1000 companies Depot Repair Services for over 25 years Specializing in Certified Refurbished Equipment with full warranties and comprehensive coverages Also excels in Custom Software Creation and Integration, Deployment, Roll-outs, Post-Sale Support, Legacy Equipment Support and more… Headquarters in Miami, FL

DBK Over 80 Technicians 10 Electrical Engineers State-of-the-Art Repair Benches Repair Average of 4,500 Units Per Week Facilities With Over 30,000 sq/ft in Miami, Florida Dedicated Customer Service Personnel Sophisticated / Rules-Driven Operations Systems

DEPOT REPAIR & SPARE POOL MANAGEMENT Spare Pool Management / Retrieval Services Configuration Kitting and Deployment Total Asset Management via Reporting Dedicated Customer Service Reps

SOFTWARE INTEGRATION REPORTING Custom Application Creation Application Editing Application Migration Software Solutions REPORTING All Information Pertaining to Repair History and Parts Used are Tracked in ServTrack. Inventory Levels are Also Monitored with ServTrack. All Information in ServTrack Can Be Compiled for Any Type of Detailed Reporting the Customer Requires. Reporting is Sent on a Daily, Weekly or Monthly Basis. COMMON REPORTS REQUESTED Summary Data Report Repair Details Shipping / Receiving Report Top Repairs % of Repairs by Location Repair Category Data Repeat Repair Details Repeat Repair Category

HARDWARE CONSULTATION Multi Vendor Expertise / Hardware Agnostic New and DBK Certified Refurbished Equipment Enterprise Mobile Technology Including: Desktops, Laptops, Tablets, Handheld Computers, Scanners, Printers, RFID, POS Equipment, Voice and Data, Peripherals and More Credit for Trade-Ins

DBK’S SERVTRACK DBK’s ServTrack Web Portal Rules Based / Step Process Methodology Fully Automated Order Processing Service Request Submission Online Asset Tracking Order Status / Repair Status / Inventory Checks Customized Reporting Password Protected for Each Customer Customizable for Large Customers ServTrack Demonstration Offered

OEM’s SOLD / SERVICED 8 All names and logos mentioned are the trademarks or registered trademarks of their respective organizations.

SOME OF OUR LONGTIME CUSTOMERS Over 1500 Customers Typical Vertical Focus Retail Wholesale Distribution Grocery Route Accounting Transportation 3PL Etc... All names and logos mentioned are the trademarks or registered trademarks of their respective organizations.

THANK YOU!