We asked … Irvine residents responded 51.71% 20.03% 19.01% 67% 32% 1% 67% 32% 1% female male other/prefer not to say 16.10% of people had positive experience of services 584 Respondents 14.55% of people had negative experience of services 51.71% of respondents said: ‘What matters is … services are available when people need them’ Partnership staff 20.03% of respondents said: ‘What matters is … services are accessible to everyone’ ‘What matters is … staff are well trained and good at their job 15.92% ‘What matters is … staff members exhibit compassion, care and are respectful and person-centred 13.36% W A I T 19.01% of respondents said: ‘What matters is … waiting lists for services are addressed’