Unit 4 Project Design, Implementation and Evaluation HND in Computing and Systems Development Unit 50 Work placement

Negotiation Learners will have the opportunity… to negotiate …activities which will allow them to fulfil the assessment criteria for this unit.

What is negotiation? a method by which people settle differences a dialogue between two or more people or parties intended to reach a mutually beneficial outcome… mutual discussion and arrangement of the terms of a transaction or agreement a discussion between two or more disputants who are trying to work out a solution to their problem Compromise or agreement without argument or dispute

Skilled negotiators union negotiators leverage buyout negotiators peace negotiators hostage negotiators Diplomats legislators  brokers

principles Fairness Mutual benefit Maintaining a relationship Reach agreements without causing future barriers to communications

stages Preparation Discussion Clarification of goals Negotiate towards a Win-Win outcome Agreement Implementation of a course of action SkillsYouNeed http://www.skillsyouneed.com/ips/negotiation.html

preparation When and where? How long will the meeting last? Who is attending? Clarify your position What do you want? What are all the background facts? Company rules Who generally receives help? What do they receive help for? When is help not given? Why not? What policies does your organisation have? Knowledge Understand as much about the issues as possible

skills Questioning Listening Clarifying Note taking? (evidence) Easy to ‘say too much, listen too little’ Clarifying Goals Interests Final agreement Note taking? (evidence) Establish common ground Keeping an open mind Work towards a ‘win-win’ Consider compromises Interpersonnel skills (see next slide)

Interpersonnel skills Attitudes Beware of resentment, defensiveness Effective verbal communication Listening Reducing misunderstanding Rapport building Problem solving Decision making Assertiveness Dealing with difficult situations See more: SkillsYouNeed http://www.skillsyouneed.com/ips/

Areas for negotiation These need to be included in your negotiation: Nature of duties Supervisors Expectations of learning Business constraints Can you think of any others?

Nature of Duties Routine duties and tasks, Project work, Development of new procedures/protocol

Supervisors Roles Responsibilities Academic mentor Industrial mentor

Expectations of learning Aims, e.g.: proficiency in new tasks and procedures time management problem-solving skills Reflection Teamwork discuss progress with others

Business constraints Consideration of possible limitations, e.g.: need to be fully trained adherence to quality systems health and safety considerations supervision time workload, customer satisfaction limited staffing cost of materials

Task One Prepare your negotiation position. What is it you want to do? What help do you want? Other people’s involvement Resources Use of facilities? etc How much will it cost? Time Money What are the time scales? Start Finish What are the benefits? To you? To the organisation? Nature of duties Supervisors Expectations of learning Business constraints Others?

Mini assignment Identify 3 suitable organisations (or business functions) that could provide industry experience. Record the objectives of each organisation/business function Compare and contrast the use of IT within each of the potential ‘hosts’ Identify which organisation will provide the best experience for you, justify this source. Submit by 25/10/15