Backup Monitoring – EMC NetWorker BMC and Sentry solution to monitor backup applications effectively and proactively to assure successful backup and recovery

Sentry Backup Monitoring Solution Service Assurance Monitoring solution Runs “within” BPPM Complements BMC BSM BMC exclusive Technology PATROL Agent Performance Manager Integration ProactiveNet Integration On Unix, Linux & Windows Products Symantec NetBackup KM for PATROL EMC NetWorker KM for PATROL Tivoli Storage Manager KM for PATROL HP Data Protector KM for PATROL Symantec Backup Exec KM for PATROL CA ARCserve Backup KM for PATROL

Backup Servers & Clients Backup Activities Backup Devices Features Overview Backup Servers & Clients Server & storage node availability Remote client connectivity Backup daemons, logs and index database Backup Activities Save groups and their performance Pending requests Backup groups, group clients, save sets and their last run Backup Devices Tape Libraries (Jukeboxes) Tape devices Volume pools Disk Storage Capacity, throughput, etc.

Supported Platforms Product Versions EMC NetWorker 6.1.x, 6.2, 7.0, 7.1.x, 7.2.x, 7.3.x, 7.4.x, 7.5.x, 7.6.x Oracle Solaris 8, 9, 10 HP-UX 11.00, 11.11, 11iv2, 11iv3 IBM AIX 5.1, 5.2, 5.3, 6.1 Microsoft Windows 2003, 2008, 2008 R2 BMC PATROL Agent 3.4.20, 3.5.x, 3.6.x, 3.7.x, 3.8.x, 9.x BMC PATROL Console 3.4.x, 3.5.x, 7.x BMC Portal 2.3.x, 2.4.x, 2.5.x, 2.6.x, 2.7.x, 2.8.x BMC ProactiveNet 8.6, 9.x

Architecture – NetWorker KM

Backup Server Monitoring Server and Storage Node KM is installed on both server and storage node to perform in-depth local monitoring Overall server health monitoring Support for clustered backup servers Remote Clients Client connectivity status from the server Client level index database usage Critical Daemons Health of each critical NetWorker daemon State, CPU utilization, memory usage, number of child processes Index Database Last database backup Database and file system space utilization and growth rate

Backup Server Monitoring

Backup Activity Monitoring Save Groups Near real-time save group monitoring Performance, size, file count, successes, errors, failures Detail events describing the failure Groups and Group Clients Group status: Idle, Running, Running in Restricted Window, Cloning Group/client level backup performance: size, file count, duration, throughput Time since last backup: incremental, full or any successful backup Pending Requests Details, state and elapsed time of any pending request Event for operators providing full detail

Backup Activity Monitoring

Backup Device Monitoring Jukeboxes State of the jukebox device: Running, Event Found, Disabled, Error Total throughput across all tape devices Jukebox volume capacity: empty, full, assigned Cleaning tape status Tape Devices Monitor all standalone and jukebox devices local or on a remote storage node State of the device: Mounted, Read, Write, Eject, Error, Cleaning Required, Disabled, Failed Throughput Volume Pools Monitors disk storage and tape pools Pool capacity and utilization: space used, available, percent, active, full, empty, read-only volume count

Detecting Backup Failures Upon failure, a standard alert is generated Natively integrates with BEM, ProactiveNet or 3rd-parties The alert contains a full text description of the problem Short description and additional information Value of the various parameters and thresholds Possible consequences and recommended action

Key Benefits Improve uptime and optimize performance Assurance Reduce backup failures by detecting possible problems before the start of the backup or during business hours Detail events which can be forwarded to business units directly Reduce the time to identify and fix backup problems Identify the bottlenecks and optimize Assurance Confidence and assurance in backup systems without mundane post-backup troubleshooting Predict and improve Predicative measures to plan and improve the backup infrastructure Easy to analyze the impact of adding new clients or backups Provide all metrics required for creating backup reports Troubleshooting help Integrate monitoring Integrate backup systems to central enterprise monitoring tool to leverage and consolidate

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