Medical Provider Portal User Guide ADNIC Medical Provider Portal User Guide Your Reliable Insurer

ADNIC Medical Provider – User Guide Use the provided email & auto generated password to login

ADNIC Medical Provider – User Guide

System will prompt ‘change password’ only for the first ADNIC Medical Provider – User Guide System will prompt ‘change password’ only for the first time login

ADNIC Medical Provider – User Guide

ADNIC Medical Provider – User Guide These fields can be edited, but will take 24hrs to get reflected in system

ADNIC Medical Provider – User Guide Certain updates like license number, provider type change etc. will require ADNIC’s approval

Click here to upload documents for fields that require ADNIC approval ADNIC Medical Provider – User Guide Click here to upload documents for fields that require ADNIC approval

ADNIC Medical Provider – User Guide To add specialty To remove language

ADNIC Medical Provider – User Guide

ADNIC Medical Provider – User Guide Emirates ID can either be entered with or without ‘hyphen’ Use service date option for checking retrospectively

ADNIC Medical Provider – User Guide Mandatory to search with ‘hyphen’ while entering member ID

ADNIC Medical Provider – User Guide

ADNIC Medical Provider – User Guide Statement can be generated using Cheque No. or Date Range PDF or Excel download

ADNIC Medical Provider – User Guide

All listed forms can be downloaded by selecting ADNIC Medical Provider – User Guide All listed forms can be downloaded by selecting

ADNIC Medical Provider – User Guide

Enter name, email and mobile number then submit ADNIC Medical Provider – User Guide Enter name, email and mobile number then submit Select 1 of the user type

ADNIC Medical Provider – User Guide Users assigned to certain user type will have access only to that type.

ADNIC Medical Provider – User Guide Click here to go to ‘speed menu’ anytime

FREQUENTLY ASKED QUESTIONS (FAQs) ADNIC Medical Provider – User Guide FREQUENTLY ASKED QUESTIONS (FAQs) 1. How will we access ADNIC Medical provider portal ? Kindly use the following link: https://online.adnic.ae/eportal/login.html 2. How can I get the User name and password for accessing ADNIC Medical provider portal ? It will be sent to your registered email id. If you have not received it or your email id is not updated, then kindly send email to us at medeportal@adnic.ae or call us at 02-4080304. 3. What type of documents can be uploaded ? Attachments in the form of PDF, JPG, TIFF, PNG can be uploaded. Other formats are not supported. 4. How many users can access the front desk type user ? Multiple front desk users can log in at the same time, but not with same user name. This applies for all user type 5. Can we get the claim forms from the portal ? No, currently this feature is not available. 6. How can we inquire about our payment concerns? By contacting eclaims@adnic.ae and medicalclaims@adnic.ae.

FREQUENTLY ASKED QUESTIONS (FAQs) ADNIC Medical Provider – User Guide FREQUENTLY ASKED QUESTIONS (FAQs) 7. Can we send online approvals through your portal? This feature is under development phase and once established, it will be available. 8. How to rectify incorrect user name or incorrect user type? This feature is under development phase, but please mail to us at medeportal@adnic.ae or call us at 02-4080304 and we will do the needful 9. Should I upload all documents mentioned in Provider Details? No. The system is designed in such a way that it will request for relevant documents when you update certain details, and only those must be uploaded. 10. Can we enter emirates ID number without hyphen for eligibility check? Emirates ID number can be entered with or without hyphen for eligibility check, but it is mandatory to use hyphen while entering card number.

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