Conflicting Interests Business Conflicts from employee problems to problems with buying damaged goods Non legislative solutions talk and negotiate without laws cheaper,quicker, more positive Write for proof/clarify misunderstandings bring in another unrelated person/3rd party seek advice/arbitrators for industries/Ombudsman
Laws to deal with Conflicts Sale of Goods and Supply of Services Act 1980/ Consumer Information Act 1978/2007 updated Laws retailers must follow. Helps consumers Consumers rights are: Good Quality, should do what its supposed to and do as advertised, right to own good Seller: must have necessary skills, materials must be sound quality and fit for intended purpose
Sale of Goods etc 1980 Caveat Emptor: Let the buyer beware A guarantee is only an extra law safeguard H.Purchase company and retailers can be claimed off. One or both of them Unsolicited good are those that come in the post that you never ordered-inertia selling 1970 Misleading info act against retailers Small claims court 6.70euro if under 150euro
Examples of conflicts and the solutions Use book for examples and case studies
Industrial Relations Why are relations sometimes good, why bad? PPF - Social partners Disputes ….. Non legislative action Work to rule, Go slow, Token stoppage, Strike Legislative action Industrial Relations Act 1990, The Unfair Dismissals Act 1977-1993,Employment Equality Act 1998 (be able to discuss them)
Work Relations Commission The labour court when can’t resolve WRC WRC dvd; Take some notes please. Write more about labour court from your book and add notes from edpuzzle on WRC. And add notes about the employer acts
Quests Explain conflicting interests? Give examples of non legislative solutions to problems? Discuss the two consumer laws? Outline the laws for dealing with employee employer conflicts?