Communication & Group Climate

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Presentation transcript:

Communication & Group Climate Group Climate: The emotional atmosphere or tone that is created by how we communicate in groups.

Positive vs. Negative Climate Positive climate – perception of being valued, supported, and treated with respect. Negative climate – perception of not feeling valued, supported, respected, or trusted.

Defensive & Supportive Communication Patterns 1. Evaluation 2. Control 3. Manipulation 4. Indifference 5. Superiority 6. Certainty Supportive 1. Description 2. Problem Orientation 3. Assertiveness 4. Empathy 5. Equality 6. Provisionalism