Team brief communications model Well Informed Team brief communications model Lyn Stirling, Staff Communications T: 0141 201 (6)4558 E: Lyn.Stirling@ggc.scot.nhs.uk Margaret Brodie, Staff Communications T: 0141 201 (6)4857 E: Margaret.Brodie@ggc.scot.nhs.uk NHS greater Glasgow & Clyde Team Brief model of staff communications. Localised team briefs developed. Each distinct Partnership/Acute Directorate has responsibility for auditing and monitoring approach on regular basis to ensure effectiveness and identify any areas requiring more focussed attention. Incorporated into local FTFT and Staff Governance Action Plans.

Team brief It was identified as a key corporate priority that we needed to do more to improve communications with staff across the organisation. A new NHSGGC Team Brief was introduced as part of a formal system to ensure managers across the organisation regularly updated their staff on key corporate and local issues. Using a structured cascade system this allows us to: • Provide key information to employees quickly, accurately and in an easily understandable form • Promote two-way face-to-face communication • Provide a forum for discussion and feedback • Increase awareness and understanding of key policies and decisions and how these relate to the Board’s overall aims and objectives • Provide a backbone for service areas to build their own internal communications around