PRODUCTION AND OPERATIONS MANAGEMENT

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PRODUCTION AND OPERATIONS MANAGEMENT

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Presentation transcript:

PRODUCTION AND OPERATIONS MANAGEMENT Ch. 2: Operations Strategy for Competitive Advantage SUMMARY POM - J. Galván

BASIC POINTS MAIN QUESTION: CAN OPERATIONS CONTRIBUTE TO THE OVERALL STRATEGY OF THE BUSINESS, AND HOW? Meaning of Operations within Corporate strategy The 4 axes objective: Time, Quality, Flexibility, Cost World class manufacturing: Order qualifiers Order winers Operations priorities Role of operations in corporate strategy in: Manufacturing: Stages Services: Stages POM - J. Galván

QUESTIONS The challenges of COO (Chief Operations Officer) are COST, QUALITY, FLEXIBILITY AND TIME. What do these terms mean in his ordinary work Why do you think that modern aproaches to operations startegies do not trade off between this four challenges Decisions that tend to focus on the entire organization, cutting across departmental lines, and have long consequences are called Departmental Tactical Strategic Routine Competing on differentiation is Concerned with uniqueness Based on cost leader ship Based on flexibility Reliability of scheduling POM - J. Galván

WHAT IS COMPETITIVE ADVANTAGE? POM - J. Galván