Case Study: A Member with Cardiovascular Disease Enrolled in the Chronic Care Solutions Program A Personal Health Advocate worked with Jim on a weight loss and exercise program. They communicated several times a week throughout the year. She also connected Jim to a Health Advocate EAP counselor for help managing his stress. Jim, age 45 had a heart attack 2 months ago. He called Health Advocate concerned about his weight and his level of stress. EAP Counselor offers guidance on how to properly handle stressful work interactions and advised on some new management strategies. Jim lost 19 pounds since his last biometric screening! He also applied some of the management strategies offered by his EAP counselor that have helped him better manage his stress.