Business Applications of Technology Chapter 11-2 Business Applications of Technology

Management Information Systems Managers need information to make business decisions . A management information system – is a coordinated system of processing & reporting information in a organization Components of an MIS Financial information – including budgets , sales report , & financial statements . Production & inventory information – includes production summaries , lists of tools & supplies & finished goods reports . Marketing & sales information – including data on customers needs , current economic conditions & actions of competitors . Human resources information – including salaries , employee benefit data , & employee evluations

Continue Data Source External data – sources outside an organizations Internal data – provides input from within the organizations The MIS in Action Identify the information needs of the organizations Obtain facts , figures , & other data ! Process , analyze , & organize data in a useful manner . Distribute information reports to those who make decisions Update data files as needed .

Technology in Service Industries Computer Assisted Instruction- the use of computers to help people learn or improve skills at their own pace . Information technology –training in the workplace continues to grow . Telemedicine – allows diagnosis by a doctor in a different location , followed by treatment provided by a local healthcare professional . Smart cards – used to store information .

Commerce E commerce – refers to conducting business transactions using the Internet or other technology . Common E-commerce Providing product information Promoting a company Selling online Conducting market research Making payments Obtaining parts & supplies Tracking shipments Videoconferencencing – another way of bringing peoples together to do business .

11-2 Assessment An example of external data would be A company sales reports A list of employee qualifications A government economic forecast Payroll records CAI refers to Paying bills online Electronic inventory control Providing health care to remote areas Individualized instruction When a packaged food producer sells items to a resturant , this is considered to be ?? E- commerce transaction . B2c B2b C2c