Professional Conduct Review Questions

The Investigator/Inspector should always serve as: A heavy-handed arm of the government. A distraction for the licensee. A fair and unbiased fact-finder. An advocate for the licensee.

True or False: An Investigator/Inspector’s attitude will always be interpreted as he or she intended. True False

Conflicts of Interest are an issue when: A conflict is real. A conflict is perceived. A conflict is either real or perceived. Conflicts of Interest are an issue when:

Administrative Law Review Questions

Administrative Agencies are subject to controls from which branch of government? Executive Legislative Judicial All of the Above

Setting standards of practice for a profession is one of the purposes for the existence of Administrative Agencies, another purpose is: To determine violations of professional standards. To advocate for the profession. To provide a social network for licensees. To take criminal action against licensees.

An informal complaint resolution in which the agency and respondent reach an agreed imposition of penalty or sanction, is most likely a: Formal Hearing. Dismissed Complaint. Consent Order. None of the above.

Investigative Process Review Questions

Because of specialization in practice areas, investigations often require: The use of experts/consultants. The inclusion of the respondent’s professional opinion. Public input.

“The facts as alleged, if shown to be true, would constitute a violation of applicable law(s) or rule(s)” is the definition of: An Allegation. An Inquiry. A Legally Sufficient Complaint.

Intake, Planning, Execution, Analysis. Intake, Analysis, Planning, Execution. Planning, Execution, Intake, Analysis. Analysis, Intake, Planning, Execution. The correct order of the main components of the investigative process is:

Which of the following is NOT one of the seven basic sources of investigative information? The Investigator The Respondent’s Spouse The Respondent The Complainant

Only use De-escalation techniques when: The interview situation is already out of control. The interview subject is calm and friendly. There is NO weapon involved. You do not know what question to ask next. Only use De-escalation techniques when:

Evidence Review Questions

The two broad classifications of evidence are direct and: Indirect. Circumstantial. Negligent. Contextual. The two broad classifications of evidence are direct and:

An expert witness needs to be proven competent in the field: Only Once. For each case in which they testify. Once per year. Every five years. An expert witness needs to be proven competent in the field:

The reasons for having rules of evidence are Consistency, Fairness, and: Reliability. Admissibility. Relevancy. Materiality.

“The most original document is best” is the definition of: Admissibility. Direct Evidence. The Best Evidence Rule. Authentication. “The most original document is best” is the definition of:

Evidence Collection Review Questions

Photographs of a complaint scene should be taken from: Specific to General. General to Specific. Left to Right. Right to Left.

Marking the appropriate identifying information directly on an item is the best way of identifying evidence, unless: There is a bag in which the item can be contained. Never, marking on the item is not the best way to identify evidence. Your identifying information is not as pretty as the item. The marking will destroy the evidentiary value of the item.

A thorough investigation. Suspicion from the Board. Evidence being unavailable, unauthenticated, or damaged. Maintaining Evidence is very important because poor procedures with evidence can lead to:

Interviewing Review Questions

Are verbal or non-verbal cues more likely to reveal true, honest communication between individuals?

An interrogation is different from an interview because: An interrogation always concludes with an admission In an interrogation, the subject is reluctant to share information In an interrogation, aggressive tactics are used to solicit information An interrogation is always conducted in police custody

Objectivity The ability to listen intently The ability to share your opinions openly and succinctly The ability to establish & maintain rapport Which of the following is NOT an attribute of a successful interviewer?

The “Theme Building” interviewing technique which involves empathy for the subject and making the violation seem “understandable” in order to gain disclosure is also referred to as: Relational. Probe. Rationalization. Interrogation.

Inspections Review Questions

Which of the following is NOT a recognized avenue through which authority to conduct inspections can be established? Legislation or Rules Court Action Public Outcry Implied Consent of Establishment Owners

The inspector is often the licensee and public’s _______ contact with the agency. Favorite Only Secondary Least-Favorite

True or False: The exit interview or summary is the major step in an inspection that is most often overlooked and done incorrectly. True False

Report Writing Review Questions

A professional report MUST be both objective and: Subjective. Concrete. Summarized. Factual. A professional report MUST be both objective and:

The Format, or design/outline of a report, must include at least: An Introduction. A Body. A Closing. All of the Above.

In order to make sentences in your report as clear as possible you should avoid using which types of words? Specific. Concrete. Abstract.

Testifying in Admin and Criminal Proceedings Review Questions

True or False: If a mistake is made during testimony, the investigator should avoid admitting it to preserve his/her testimony. True False

Appearance and Demeanor when testifying is always important, but is it more likely to influence the decisions of a judge or jury? Judge Jury

Good courtroom demeanor. Deceiving the defense attorney. Inappropriate witness behavior. Expert, but not lay, testimony. Remaining calm, attention to detail and speaking carefully are all elements of:

The investigator’s personal relationship with the prosecutor. The investigator’s personal relationship with the respondent. Preparation and thorough knowledge of the case. Evidentiary support. The most important element of an investigator’s experience testifying in a hearing process is: