EFFECTIVE COMMUNICATION NSPDK, INC. 76th EASTERN REGIONAL CONFERENCE SHERATON BUCKS COUNTY HOTEL LANGHORNE, PA RHO CHAPTER, HOST Presented by: Cheryl Calicott-Trawick Eastern Regional Epistoleus April 22, 2016

EPISTOLEUS DUTIES The Epistoleus shall receive and share the correspondence of the Chapter and shall answer all correspondence as directed by the Basileus. She shall refer the necessary correspondence to the appropriate officers or committees of the chapter. She shall notify the members of all meetings at the request of the Basileus. She shall prepare the ballot slips for the election of officers during an election year. She shall revise, compile, and circulate the Chapter Directory, not later than November 1st of each Sororal year, or bi-annually. She shall perform such other duties, as the chapter shall authorize. Speak to Reg’l Responsibilitie as directed by the R.D. 2. Messages sent to Basilei with expectation that Chapter Members will be notified. 3. Discuss the process for compiling the Reg’l Directory and how Circular 1s and 2s, moving forward will facilitate the process.

TYPES OF ELECTRONIC COMMUNICATIONS EMAIL WRITTEN NOTIFICATIONS INSTANT MESSAGING SOCIAL NETWORKS, Chapter Websites, Regional FB Page, REMIND, Schoology, etc. VOICE MESSAGING 1. Written notifications include: electronic mail, Internet Web sites, letters, proposals, telegrams, faxes, postcards, contracts, advertisements, brochures, and news releases 2. Using IMs

EMAIL DO’S & DONT’S

Make sure your e-mail includes a courteous greeting and closing Make sure your e-mail includes a courteous greeting and closing. Helps to make your e-mail not seem demanding or terse. Address your contact with the appropriate level of formality and make sure you spell their name correctly. Use spell check- emails with typos are simply not taken as seriously. Make sure you are including all relevant details or information necessary to understand your request or point of view. Be sure your virus, adware and spyware programs are up to date and include scanning of your emails and attachments both incoming and outgoing. Always include a brief subject.

Keep emails brief and to the point. Large documents should be sent as attachments Don’t hesitate to say thank you, how are you, or appreciate your help! 9. Always end your emails with “Thank you,” ” Sisterly,” “ Sororally, “ something. When sending to a group, list email addresses in the Bcc: field. 11. Finally, . . . Type unto others as you would have them type unto you.

EMAIL LISTS/GROUPS

SEND EMAILS EASIER WITH EMAIL MAILING LISTS: Obtain emails of all Sorors in your chapter Enter emails into your contacts list Group your contacts into a category /group Give category a name ( Krinon Club, Alpha Chapter, etc.) Create a Google Group for your chapter’s email addresses

WRITTEN NOTIFICATIONS Should be sent out in a timely manner (two weeks) Post Cards, letters, notes INSTANT MESSAGING AIM YAHOO MESSENGER WINDOWS LIVE MESSENGER REMIND

VOICE MESSAGE NOTIFICATIONS

CALLING POST TEXT MESSAGING ONE CALL NOW CALL-EM-ALL

CALLING POST VOICE BOOST ATTENDANCE MEETING REMINDERS SCHEDULE CHANGE NOTIFICATION ANNOUNCE IMPORTANT NEWS NO SIGN-UP FEE NO SUBSCRIPTION FEE EVERYONE RECEIVES THE EXACT SAME MESSAGE NOW INCLUDES TEXT AND EMAIL MESSAGING

TEXT MESSAGES REACHES SORORS WITH CELL-PHONES TEXT MESSAGES ALERT YOU CAN BE READ AND SAVED

ONE CALL NOW FREE CONFERENCE CALL FACEBOOK VOICE, TEXT, & EMAIL WITH ONE CLICK OR CALL FREE CONFERENCE CALL ONLY NEED AN EMAIL AVAILABLE 24/7 DIAL-IN NUMBER & MEETING ID TELECONFERENCE UP TO 1,000 CALLERS FACEBOOK SOCIAL NETWORKING SERVICE THAT CONNECTS PEOPLE WITH FRIENDS, GROUPS, AND OTHER THAT ARE AROUND THEM

COMMUNICATE! COMMUNICATE! REMINDERS EFFECTIVE COMMUNICATION CAN DETERMINE THE SUCCESS OF YOUR GROUP COMMUNICATION UNITES GROUPS AND OFTEN PRODUCES A MORE HARMONIOUS CLIMATE CLEAR AND EFFECTIVE COMMUNICATION ENSURES THAT EVERYONE IS INFORMED AND ON THE SAME PAGE COMMUNICATE! COMMUNICATE!