Shelley Haynes, Chaplain

Slides:

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Presentation transcript:

Shelley Haynes, Chaplain Monica Longmire, Manager of Health & Community Integration January 24, 2018

Strategies for improvement: Access Community Health Network PSS Quality Improvement Presentation: Support Group Rationale: To increase the number of clients at support group at Madison Family Health Center Baseline data 2016-2017 grant year: One client attended support group at Madison Strategies for improvement: Change from bi-weekly meeting to quarterly meeting Cancelled support group at Grand Boulevard Health and Specialty Health Center to allow clients to attend at Madison Flyers for promotion Survey conducted to gather patient interest in support group and assist in choosing topics Different topics for each support group session

Results of new support group format Access Community Health Network PSS Quality Improvement Presentation: Support Group Results of new support group format August 23rd support group 6 clients attended October 25th support group 7 clients attended Increased client interest in spiritual care

Access Community Health Network PSS Quality Improvement Presentation: Support Group Challenges Flyer for August support group wasn’t printed and distributed in time Receiving Jewel gift cards and bus cards for October support group Language barrier Client work/school schedules Gaining client interest, follow-through and commitment Conclusions Increase in client numbers and participation Will continue with new format Sustaining improvement Printing flyers in house to reduce costs Continuing to inform clients about upcoming support groups Keeping up-to-date flyers posted Distributing flyers to case managers to give to their clients

Access Community Health Network PSS Quality Improvement Presentation: Support Group Questions?