Professional Advice for Appropriate Medical Care PestSure Nurse Consultation Professional Advice for Appropriate Medical Care

What is Nurse Consultation? Nurse Consultation is a 24/7 nurse triage line, staffed by medical professionals. Nurse Consult provides medical assessment and care recommendations. Nurse Consultation is a 24/7 nurse triage line, staffed by a registered nurse. Nurse Consult provides medical assessment and care recommendations.

PestSure Nurse Consultation Call our dedicated nurse line 1-855-291-0540 with injured employee to speak with a Sedgwick Registered Nurse Report the Claim Calling the nurse does not substitute for claims reporting Process Exceptions Employee emergency or Employee already sought treatment from the doctor,

Program Benefits Critical information is gathered at the time of injury when an injured employee has not already received professional medical care Direction/Channeling to a 5 star, quality provider through the provider benchmarking tool Savings achieved through an overall reduction in the average cost per claim Information is shared with the designated client contacts and Sedgwick claims examiner

The Nurse Consultation Team Sedgwick Registered Nurses knowledgeable in work-related injuries provide next step care recommendations. Operational 365 days/year, 24 hrs/day, 7 days/week. Translation services available. All Calls are recorded. In the rare instance that all nurses are busy assisting other callers, Employee has the option to hold or leave a message for call-back from the nurse

PestSure Nurse Consultation All Injuries, call 1-855-291-0540 for employee assessment and care recommendations by a registered nurse If Self Care is recommended the Employee has the option to call a nurse back Exceptions: 911 emergency situation Employee has already sought treatment

Emergency Situations In the event of a medical emergency Do Not Wait to talk with a nurse Examples may include but are not limited to: Difficulty breathing Chest pain Heavy Bleeding Loss of consciousness

What you can expect? Follow up survey within 24-48 hours of triage Injury occurs. Employee advises supervisor. Supervisor reports injury per your internal process Employee and Supervisor call the dedicated nurse line 1-855-291-0540. Employee speaks confidentially with Nurse. Nurse reviews symptoms & recommends appropriate care. If provider care recommended, Nurse schedules appointment and faxes the nurse report. Nurse Report transmitted to Examiner, employee, and designated client contacts.

Remember to Report the Claim In Summary…. Dedicated Nurse line Phone: 1-855-291-0540 Nurse Consultation Nurse – speak with a registered nurse for advice, assessment and care recommendations Remember to Report the Claim

Questions? Carmen.Haskell@sedgwick.com