Achieving Your Goals 1% at a Time Middlesboro ARH Turtle Time!!! Steady Wins The Race ….. Achieving Your Goals 1% at a Time

Middlesboro ARH Acute Care Hospital 96 licensed beds Average Daily Census of 23

Middlesboro ARH Not for Profit Healthcare system Comprised of 12 facilities in Kentucky & West Virginia Originally founded in 1956 by Miners Memorial Hospital Association to care for the mining communities of Appalachia

Middlesboro ARH DO IT Meetings Designated time for departmental collaboration Generates a venue to engage staff Creates ownership and accountability

Middlesboro ARH DO IT Meetings are NOT for….. 30 minutes gossip sessions Complaining Negativity

Middlesboro ARH DO IT Meetings ARE for….. Enhancing Teamwork Focusing on the issues Bringing attention to details

Middlesboro ARH 1% Improvements

Middlesboro ARH

Middlesboro ARH

Middlesboro ARH 1% Improvements

Middlesboro ARH 1% Improvements

Middlesboro ARH 1% Improvements

Middlesboro ARH 1% Improvements

Middlesboro ARH Imaging 1% Improvements cont’d… Imaging Department informational scrolling monitor Departmental Picture Bringing attention to details

Middlesboro ARH Obstetrics 1% Improvements cont’d… Sweetease Breast feeding education books Mess free foot printers Ice chip flavoring Clear C-section drapes

Middlesboro ARH 1% Improvements

Twenty first century poet and philosopher ~ Michelle Blakemore The last chance you have to make a 1% improvement in yourself or a situation……is the day you die . Twenty first century poet and philosopher ~ Michelle Blakemore

Questions ???? Thank You!!!