Change Proficiency/Knowledge Management Balance Framework … Agile SPASTIC CATATONIC Change Proficiency/Knowledge Management Balance Too much Change Proficiency Not enough Knowledge Management Too much Knowledge Management Not enough Change Proficiency KM Competency: How to acquire it How to transfer it How to eradicate it KM Strategy: What to acquire When to acquire Why it’s needed How to value it C H A N G E P R O F I C E N Y Procedures K N O W L E D G People’s Heads M A N G E T Implementation: Fast Change Low Cost Change Predictable Change Flexible Change Processes Repositories Practices Embedded in Organizations People INFRASTRUCTURE CP Change Agent System Integrity Management RRS Architecture Principles Culture Learning Science Principles Network and Repository KM Change Agent AIMCORP-Automated Information Management Corporation

Knowledge Management Infrastructure Acquisition, Retrieval, and Maintenance of Knowledge ... Knowledge Management Infrastructure New Knowledge Explicit Knowledge Databases Knowledge Retrieval Explicit Knowledge Implicit Knowledge Tacit Knowledge Corporate Knowledge Knowledge Maintenance AIMCORP-Automated Information Management Corporation

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