Communication Basics -Ichhya Malla

Read this sentence

Spontaneous Speaking

SPONTANEOUS SPEAKING IS MORE COMMON THAN PLANNED SPEAKING

AGENDA

ANXIETY

STEP I- GET OUT OF YOUR WAY

SHOUT THE WRONG NAME

REMEMBER

SLOW DOWN AND LISTEN

OBJECTIVES To know the Basics of Greeting, Welcoming, Announcing, Thanking and Bidding Goodbyes

GREETING Greeting Style Waving Handshake Touching hand to forehead Kiss Hug Touching forehead to forehead Bow Namaste Touching nose/ear

GREETING STYLE

FORMAL INTERACTION NAME PLACE QUALIFICATION FAMILY BACKGROUND HOBBIES

NAME My Self………………………….. This is ……………………… I am Mr./ Ms. ……………….. Good Night, my name is……………………… Good morning/Good afternoon/Good evening/Hello! My name is…………../I’m….. I’d like to introduce myself. I’m…………………..

PLACE I’m from……………… My hometown is……………………………… I’m a native of………………………..

QUALIFICATION I have graduated from………….. I have completed my……………….from……..

FAMILY BACKGROUND There are ……….members in my family. I have a family of……………………. There are five members in my family, including me.

HOBBIES My hobbies are…………………. My interests are………………… I like to…………………………….

DO NOT FORGET TO SMILE

GREETING Colloquial Formal Hi! Hey! Ehh! What’s up? Are you ok/fine? Hello! How are you? How are the things? How is your life?

The reply to this question(normally positive) Colloquial Formal “Cool!” “Fine.” “So-so.” “Fine thanks, and you?” “Fine thanks, what about yourself?”

Introducing at a Conference Setting Ichhya Malla, Trainer, glossaPrep Good afternoon. I am pleased to meet you all here. I am Ichhya Malla. I am a business woman and also a lecturer. Look forward to a great meeting ahead today. Thank you.

Example Rakesh: “Hi Sagar, how’re you?” Sagar: “Fine thanks, and you?” Rakesh: “Yeah, fine.”

How to Introduce Someone? “Sagar, have you met my colleague Reena?” “Sagar, I’d like you to meet my colleague, John.” I: “Mom, this is my friend Sagar. Sagar, this is my mother.” Sagar: “Hello aunty, nice to meet you./It’s pleasure meeting you.” Mother: “Please to meet you Sagar./Me too.” OR Mom, Sagar. Sagar, Mom

How to Approach if Someone is Busy? Say “EXCUSE ME.”

IF SOMEONE SAYS “THANK YOU” https://www.youtube.com/watch?v=MHWb qZbd98k

QUESTIONS ichhya@counselage.info