The STRATEGIC WAY TO ‘grow’ RESILIENCE Yvonne Williams of

OUR RESPONSE WHEN ASKED HOW WE ARE Auto response Deflection Honesty Victim Dramatisation

EVERYTHING IS ENERGY

I help stressed over achievers take back mental and emotional control. #Clarify #Simplify #Energise

ENERGY AND stress Stress Affects Energy We Are All Sensitive to Energy Our Energy or Resonance Levels can be measured (Power v. Force ~ David Hawkins) Resilience is the mastery of raising energy to a level where an individual feels back in control of their core human needs

6 Human Needs and how you can use these in managing stress Certainty Variety Love/Connection Significance Growth Contribution

Setting up the client relationship – a 12 point plan Trust is key – someone independent may be better Acknowledge the past events that Acknowledge fears Offer no judgement Confidentiality – formal or written Environment – where and position - Who else is there Make notes that are shared with the employee and are simply a reflection of the conversation and actions agreed and who these will be shared with Sharing on both sides – revealing weaknesses can build Identify the top human needs Heart to heart NOT head to head Focus more on feelings then facts Create a strategy

Create a STRATEGY Identify the gap and give them a way to get there… Be clear on where they are going Make it as simple as possible Identify what they will feel once they have shifted position

What HUMAN NEEDS Were FIRING?

How Did THE GIRL MAINTAIN FULFILL HER HUMAN NEEDS WITHIN HER PLAN?

QUESTIONS www.Pozstep.com