Public Engagement Risk

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Presentation transcript:

Public Engagement Risk Public Engagement Workshop Kris Riesenberg Technical Services Team Leader

Public Engagement Risk What is the public engagement risk? How are the MnDOT/FHWA risks developed? Why is the risk important? What is the expected outcome? What are the next steps?

Public Engagement Risk If customer engagement during scoping is improved, then the customer needs can be understood to help design projects and build public trust.

Risk Process Develop Objectives Assess performance to achieving Objectives Determine Risks Prioritize Risks Develop Response Strategy We are here Implement & Monitor Effectiveness

MN & National Importance MnDOT’s WIG – Customer Trust Performance Based Practical Design – Identify user needs for design consideration Complete Streets – Identify user needs for modal inclusion considerations Title 6 – Identify user needs & impacts for enhancement, avoidance, minimization & mitigation

TXDOT bridge project stopped Civil rights complaint over Harbor Bridge replacement project Complaint stops the project US 181 Harbor Bridge Replacement in TX - https://www.txdot.gov/inside-txdot/projects/studies/corpus-christi/harbor-bridge.html Civil rights complaint over Harbor Bridge replacement project- http://www.kristv.com/story/28768769/civil-rights-complaint-over-harbor-bridge-replacement-project

Risk Outcomes Improved Customer Trust Enhanced processes for: Identification of affected communities Outreach to understand what is important to affected communities Characterizing the impacts Developing appropriate enhancement, avoidance, minimization, or mitigation measures

Risk Next Steps Develop Risk Response Strategies What specific activities can we do? Implement Response Strategies Who’s going to do it & by when? Monitor Effectiveness How do we track success & refine strategies?

Conclusion Thank you!