Allan Hartley Sales and Contract Implementation Manager

RSS History Trading for 19 years 2008 launch of Document Storage facility New facility built in 2008 in Livingston Experienced, Disclosure checked staff Private and Public sector client base Excellent referrals References

RSS Facility

External Controls 24 hour digital, colour, CCTV recorded and stored for 30 days Ring fenced site Access controls Remote monitoring Flood protection

Internal Controls Access controls Clear desk controls overnight Locked cabinets for overnight data processing Secure, confidentiality trained staff Sign in / sign out process Data Processor registered with ICO

Internal shot

Sectors Health, covering Medical, Radiotherapy, Maternity, Childrens, Occupational Health, Physio, Dental, Genetic, Mental Health including Criminal, Property and Facilites. Legal Property Financial Services Leisure Accountancy

Issues Out of date Legislation Poor guidance to staff Inexperience of staff Low priority Cost ‘It won’t happen to me’ mentality Lack of Records Management Increased powers of ICO

Solution Shaw Report conclusion.............. ‘Better Record Keeping = Improved efficiency on information retention =effective scheduling = Reduced storage costs’

Obstacles Cost Budget cuts Staff Procedures Lack of knowledge with increasing complications / legislation

Solutions Money Staff Knowledge Training Helpful providers