Using Driver Diagrams for Quality Improvement Main title slide page Co-brand logo here Using Driver Diagrams for Quality Improvement Helen Parsons (Somerset Partnership)

‘if you don’t know where you are going, any road will get you there’

Aim AIM PRIMARY DRIVERS SECONDARY DRIVERS CHANGE IDEAS

Getting some glasses?

Think of a Driver Diagram

When you combine the 3 questions with the… The Model for Improvement What are we trying to Accomplish? When you combine the 3 questions with the… PDSA cycle, you get… How will we know that a change is an improvement? What change can we make that will result in improvement? Act Plan Study Do This is the collaborative model for executing change – 3 questions and PDSA …the Model for Improvement

What are the best ways to lose weight? Reduce calories going in Increase calories being used Weighing every day will not help lose weight

Welcome to your Italian restaurant ….. You own a family run pizzeria Things are a little slow…….. You have a small group of regular customers but would like to increase this You are keen to maintain your traditional Italian feel How can you make things better What will be your aim?

Things to consider Driver diagrams are a ‘live’ tool. They will change over time as you make changes to your system If you can make your drivers measurable you have created a measurement framework for determining progress towards your overall goal Creating a driver diagram with a team ensures that everyone understands your goal and how they can contribute towards achieving it Driver diagrams will vary from place to place - there is no definitive ‘right’ answer as your local situation may be very different from other parts of the country