See AIS Handout For More Info! OSA Aging Information System (AIS) Overview: Who we are and how we got there OSA began developing web-based data applications on a secure site in 2001 to: reduce fixed costs associated with traditional client-server software applications provide grantees and partners w/out access to the State network access to OSA’s IT systems allow OSA more control of applications and provide users with more functionality Aging Information System Application System Software Applications Annual & Multi-year Planning System (AMPS) National Aging Program Information System (NAPIS) NAPIS Federal Reporting Applications Volunteer Information System (VIS) Care Management Information System (CMIS) Michigan’s Coordinated Access to Food for the Elderly (MiCAFE) Unified Benefits Application (UBA) Legal Service Information System (LSI) OSA Secure File Drop-off Application and OSA Grantee Secure File Retrieval Application AIS User Administration Application Resource Maintenance at the Source Application (RM) Miseniors & MiPATH Content Administration Applications AIS Vendor User Administration Application AIS Websites www.miseniors.net Partner Channel MIADRC.org URL Other websites & URLs See AIS Handout For More Info!

AIS Profile: What is an AIS? Technology 5 servers (production, DC/DNS, staging, backup, public/private web, etc.) and other hardware / software - all new in 2009 New Storage Area Network (SAN) – new in 2010 Technical support contract w/ ACRO Services Corp. – an award winning, Michigan-based IT firm operating since 1982 Users and Agencies 1,721 AIS user accounts 236 partner agencies across Michigan access the AIS Usage and Utilization Current AIS Data Storage (production): about 15 gigabytes (15,360 megabytes) - 1 megabyte roughly equals a typical book w/ 500 pages × 2000 characters/page Current AIS data storage is 17% of capacity – room to grow!

Aging Information System (AIS) Network: Machines talking to machines Servers ADRC User Internet SAN Firewall Fiber Switch OSA User ADRC User

OSA ADRC Grant Proposal: What did we say we would do and why? GOAL I. Enhance individual choice and support informed decision-making through person-centered planning/thinking (PCP/PCT) and comprehensive information and awareness (I&A): Implement a statewide LTC resource database. OSA is responsible for management of the statewide I&A data application and LTC website, including a statewide LTC resource database.

Searchable, Editable, & Reportable Resource Data Available to ADRC Goal: A Searchable ADRC Resource Directory & Database w/ Multi-Access Options LTC? Searchable, Editable, & Reportable Resource Data Available to ADRC

Information Hierarchies: Making Data Make Sense Resource directory data organized by: Geography Service Name Service Type Agency Name Agency Type Agency Characteristics Other?

Searchable Databases: How we help people find what they are looking for Provide logical ways to search and report information, including: Geography Service Type Service Name Agency Agency Type Agency Characteristics Key Words/Phrases Other?

ADRC Resource Data Submission: More web, less data entry STEP 4: OSA Saves Verified Resource Data to AIS Resource Database STEP 2: ADRC I&A Resource Contact Review & Approves ADRC-specific Resource Data Internet Internet STEP 3: OSA ADRC Contact Review & Verifies Resource Data Internet Internet ADRC Services? STEP 1: Local Providers Submit Resource Information via Web form RESULT: Searchable Resource Data Available to ADRCs, OSA, and Public

www.miseniors.net: Web-based Resource Provider Submission Process

www.miseniors.net: Resource Provider Submission Webform

ADRC Resource Data: Centralized Management many sources -> one repository -> many access points

Resource Database Records: Important, Detailed, & Living

Resource Data Management: Details, details, and more details

Key Issue for Resource Directories: Keep It Fresh, Accurate and Editable! Data Access, Review, & Edit Options for ADRC partners: Reports (example 1: flat file, etc) Online Edit Options Data File Downloads Automated e-mail review reminders Example 1. Service Type Contact First Name Contact Last Name Resource Name Fed ID Site Name Street Address 1 City State Zip CLINTON EATON INGHAM LTC Options Services Scott Test Person-Centered Home Care Group, Inc. 38-7777777 Eaton Office 1356 W. Saginaw Lansing MI 48977 1 Lansing Office P O Box 9 Lansing Twp. 48912

Public Web: Search Criteria - Service Name

Public Web: Search Criteria - Geography

Search Results: Easy Access to Good Information is What Matters! Person Centered Home Care, Inc. Click Here to Visit their Website

ADRCs: A True Community Resource! Goal: Enlightenment! Avoid: Frustration!