WRITING MEMORANDA Professional Writing College of Public and Community Service University of Massachusetts Boston ©2012 William Holmes
MEMORANDUM A short statement focused on an issue sent to co-workers or colleagues
PURPOSE OF MEMOS Educate Direct Solicit Document Introduce Remind
ELEMENTS OF MEMOS Heading—to, from, date, subject 1st section—purpose 2nd section—information 3rd section—action expected, unless FYI
FORMAT OF MEMOS Single space 1” margins Paragraph double space Bullets for summarizing or listing
MEMO GUIDELINES Consider audience Be specific Use professional tone Specify actions desired Specify responses desired State your understanding for documentation