{ TCS QMS Document Pyramid Tier 0 – Why Tier 1 - What

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Presentation transcript:

{ TCS QMS Document Pyramid Tier 0 – Why Tier 1 - What FAA Approved Tier 0 – Why Tier 1 - What Tier 2 – Who, When Tier 3 - How Tier 4 - Proof QMS Manual QMS Manual - Describes methods for establishing, implementing, and maintaining the quality management system in accordance with requirements. Processes Process Documents - Identifies the activities necessary to achieve an end objective. Process documents are usually cross-functional. Procedures Procedure Documents - A document that identifies tasks or activities which are to be performed at the organization or group level and responsibilities of one or more organizations participating in the process. Instructions Instruction Documents –A summarized sequence of events that applies to a process or activity within a specific group or work center. Forms & Records Forms, Records and Process Flow Diagrams - Completed forms and other records that provide objective evidence of effective functioning of the QMS. Self explanatory flow diagrams may also be considered a Tier 4 document, provided that they are referenced by a document in a higher tier. 1-06-05

AS9100 Element: Quality Management System Document Tree, Section 4 TIER 1 – 5 TIER 2 – 2 TIER 3 – 1 TIER 4 – 0 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 421 - MAINTAIN DOCUMENT AWARENESS 421PMA - PMA FABRICATION INSPECTION SYSTEM 423 - QMS DOCUMENT CONTROL 424 - CONTROL OF RECORDS 430 - CONFIGURATION MANAGEMENT OF PRODUCTION PARTS PROCEDURES 423PRO-01 - QMS DOCUMENT CONTROL 424PRO-01 - QMS RECORDS CONTROL INSTRUCTIONS 424INS-01 - QUALITY RECORD RETENTION FORMS EVIDENCE: WEBSITE, QA MANUAL, REQUIRED READING, RECORDS

AS9100 Element: Management Responsibility Document Tree, Section 5 TIER 1 – 1 TIER 2 – 4 TIER 3 – 0 TIER 4 – 0 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 500 – QMS - MANAGEMENT RESPONSIBILITY PROCEDURES 500PRO-01 – ORGANIZATIONAL STRUCTURE AND FUNCTIONAL AUTHORITY 500PRO-02 - QUALITY POLICY & OBJECTIVES 500PRO-03 - INTERNAL COMMUNICATION 500PRO-04 - MANAGEMENT REVIEW INSTRUCTIONS FORMS EVIDENCE: METRICS, SQIB, SPIB, AUDIT REVIEW MEETINGS, QA MANUAL (QUALITY POLICY), RECORDS, DOP, WASA, TOWN HALL QCDSM REVIEWS, QUALITY OBJECTIVES

AS9100 Element: Resource Management Document Tree, Section 6 TIER 1 – 4 TIER 2 – 3 TIER 3 – 0 TIER 4 – 1 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 610 - PROVISION OF QMS RESOURCES 620 - SKILLS & TRAINING 630 – PRODUCTION FACILITY INFRASTRUCTURE 640 - WORK ENVIRONMENT PROCEDURES 620PRO-01 - SKILLS & TRAINING 630PRO-01 - FACILITIES & SUPPORT SERVICES 640PRO-01 - FACILITIES ENVIRONMENT & CONTROL INSTRUCTIONS FORMS 620F-01 - TRAINING ROSTER EVIDENCE: DOP, SENIOR STAFF MINUTES, SKILLS EVALUATION PROCESS, TRAINING RECORDS, WEBSITE, RECORDS

AS9100 Element: Product Realization Document Tree, Section 7.1, 7.2 & 7.4 TIER 1 – 3 TIER 2 – 8 TIER 3 – 2 TIER 4 – 4 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 710 - PLANNING OF PRODUCT REALIZATION 720 - CUSTOMER RELATED PROCESSES 740 - PURCHASING 740PRO-01 - PRE-AWARD ACTIVITIES 740PRO-02 - SUPPLIER QUALIFICATION 740PRO-03 - SOURCE SELECTION 740PRO-04 - PROPOSAL EVALUATION & NEGOTIATION 740PRO-05 - MANAGE PURCHASE REQ 740PRO-06 - PURCHASE ORDER ADMINISTRATION 740PRO-07 - VERIFICATION OF PURCHASED PRODUCT PROCEDURES 710PRO-01 - SOURCE OF ENGINEERING PRODUCT & PROCESS REQUIREMENTS INSTRUCTIONS 740INS-01 - SUPPLIER EVALUATION, DELEGATION, AND CERTIFICATION 740INS-02 – CONTRACT/ PO TERMINATION PROCEDURE FORMS 740F-01 – SUPPLIER SURVEY (MFG) 740F-02 – SUPPLIER SURVEY (DISTRIBUTOR) 740F-02 – SUPPLIER SURVEY (CALIBRATION LAB) 720F-01 – SALES MARKETING COORDINATION SHEET EVIDENCE: QA MANUAL, MCODES, RECORDS, SUPPLIER REGISTER, CONTRACTS, PURCHASE ORDERS, RECEIVING INSPECTION RECORDS (SEE 8. 2.4), ESTIMATE REVIEW PACKAGE

AS9100 Element: Product Realization Document Tree, Section 7.5.1 TIER 1 – 2 TIER 2 – 10 TIER 3 – 11 TIER 4 – 4 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) 751 - CONTROL OF PRODUCTION SYSTEMS 751DPD - DIGITAL PRODUCT DEFINITION QUALITY ASSURANCE PLAN PROCESSES 751PRO-01 – CREATION OF MANUFACTURING PLANS 751PRO-02 - MCODE PLANNING SYSTEM 751PRO-03 - ORDER SCHEDULING, RELEASE, & TRACKING 751PRO-04 - CONTROL OF FOREIGN OBJECT DEBRIS 751PRO-05 - FACILITIES PERIODIC MAINTENANCE 751PRO-06 - TOOL CONTROL 751PRO-07 - CONTROL OF PRODUCTION PROCESS CHANGES 751PRO-08 - TRIUMPH PROCESS CONTROL (TPC) 751PRO-09 – CONTROL OF PART CONFIGURATION 751PRO-10 – CONTRACT TOOL RETENTION PROCEDURE PROCEDURES 751INS-01 - TRIUMPH PROCESS CONTROL (TPC) DOCUMENTATION 751INS-02 - GENERATION AND VALIDATION OF MYLAR PLOTS 751INS-03 – FLOOR PANEL NCQC 751INS-04 - FP TEST PANEL OPERATING GUIDELINES 751INS-05 - PERIODIC TOOL INSPECTION 751INS-06 - TOOL FAB, REWORK, REPAIR, & MAINTENANCE 751INS-07 - STAMPING PROCEDURES 751INS-08 – FABRICATION INSTRUCTIONS FOR DDCM TOOLS 751INS-09 – TOOL SCRAP PROCESS 751INS-10 – TOOL ACCOUNTABILITY AND STORAGE 751INS-11 – SHOP AIDS INSTRUCTIONS FORMS EVIDENCE: RECORDS 751F-01 - TOOL FAB, REWORK / REPAIR RECORD 751F-03 – TPCD TEMPLATE 751F-02 – FP TEST PANEL LOG SHEET 751F-04 – STANDING TOOL ORDER

AS9100 Element: Product Realization Document Tree, Section 7.5.3, 7.5.4, 7.5.5 & 7.6 TIER 1 – 4 TIER 2 – 5 TIER 3 – 3 TIER 4 – 4 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 753 - IDENTIFICATION & TRACEABILITY 754 - CUSTOMER PROPERTY 755 - PRESERVATION OF PRODUCT 760 - CONTROL OF MONITORING & MEASURING EQUIPMENT 760PRO-01 - AQUISITION, ACCEPTANCE, MAINTENANCE, & CALIBRATION OF M&ME 760PRO-02 – SOFTWARE MANAGEMENT PROCEDURES 753PRO-01 - IDENTIFICATION & TRACEABILITY 754PRO-01 - CONTROL OF CUSTOMER ENGINEERING DATA 754PRO-02 – SUPPLIER BANKED MATERIAL INSTRUCTIONS 755INS-01 - CONTROL OF TIME & TEMPERATURE SENSITIVE MATERIALS 760INS-01 - CONTROL OF MONITORING & MEASURING DEVICES 760INS-02 – S/W MANAGEMENT FORMS 760F-01 – ACCREDITATION SUMMARY 760F-02 – VERSION DESC DOC 760F-03 – ACCREDITED SYS CHANGE / REPAIR LOG 755F-01 - OUT-TIME CARD EVIDENCE: RECORDS

AS9100 Element: Measurement, Analysis and Improvement Document Tree, Section 8.2.1 & 8.2.2 TIER 1 – 2 TIER 2 – 2 TIER 3 – 1 TIER 4 – 1 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 821 - CUSTOMER SATISFACTION 822 - INTERNAL AUDIT PROCEDURES 821PRO-01 - CUSTOMER SATISFACTION 822PRO-01 - INTERNAL AUDIT INSTRUCTIONS 822INS-01 - INTERNAL AUDIT FORMS 822F-01 - EVALUATION FINDING EVIDENCE: RECORDS

AS9100 Element: Measurement, Analysis and Improvement Document Tree, Section 8.2.3 & 8.2.4 TIER 1 – 2 TIER 2 – 7 TIER 3 – 15 TIER 4 – 23 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 823 - PROCESS COMPLIANCE 824 - PRODUCT CONFORMANCE PROCEDURES 823PRO-01 - PROCESS COMPLIANCE 823PRO-02 - PROCESS SPECIFICATION FOCALS 824PRO-01 - FIRST ARTICLE INSPECTION – ACS&FD AND PP 824PRO-02 - FIRST ARTICLE INSPECTION - FLOOR PANELS 824PRO-03 - IN-PROCESS INSPECTION 824PRO-04 - FINAL INSPECTION 824PRO-05 - ACCEPTANCE SAMPLING INSTRUCTIONS 823INS-01 - PROCESS COMPLIANCE REVIEW 823INS-02 - FLAMMABILITY TESTING 823INS-03 - INSERT SHEAR TESTING 823INS-04 - INSPECTION OF PAINT PROCESSES 823INS-05 – DUCT LEAKAGE AND PRESSURE TEST 823INS-06 - ARMS DATABASE 823INS-07 - OVEN TREND REPORTS 823INS-08 - OVEN PROCESS INSTRUCTION 823INS-09 - RTL PROCESS CONTROL 824INS-01 - PRODUCT INSPECTION 824INS-02 - QUALITY INSPECTION VISUAL AIDES 824INS-03 - ACS&FD AND PP FAI 824INS-04 - FP FAI 824INS-05 - RECEIVING INSPECTION 824INS-06 - STAMP CONTROL 824F-01 - ACS&FD IPM FORM 824F-02 - FP IPM FORM 824F-03 - RM IPM FORM 824F-04 - RECEIVING INSPECTION PLAN 824F-05 - FPC RECORD 824F-06 - RM IPM THICKNESS INSP PROCESS FLOW 824F-07 - RM 100% THICKNESS INSP PROCESS FLOW 824F-08 - STAMP REQUISITION FORM 824F-09 - MQA CORE TRAINING & ASSESSMENT RECORD 824F-10 - MQA SKILL TRAINING & ASSESSMENT RECORD 824F-11 - MQA EMPLOYEE REASSESSMENT FORM 824F-12 - MQA PROCESS AUDIT CHECKSHEET FORMS 823F-01 - PROCESS COMPLIANCE CHECKLIST 823F-02 - PAINT ADHESION & THICKNESS TEST LOG 823F-03 - POTTING HARDNESS TEST LOG 823F-04 - PRESSURE/LEAK TEST LOG 823F-05 - FLAMMABILITY TEST RECORD 823F-06 - INSERT SHEAR TEST LOG 823F-07 - PROCESS NON-COMPLIANCE FORM 823F-08 - SET-UP CARD/THERMOPLASTIC PRESS 823F-09 - PAINT AND HUMIDITY LOG 823F-10 – BLADDER PRESSURE LOG 823F-11 – OVEN TREND DATA EVIDENCE: RECORDS, SPEC CHECKLISTS ON WEBSITE, SHEAR TEST HISTOGRAMS

AS9100 Element: Measurement, Analysis and Improvement Document Tree, Section 8.3, 8.4 & 8.5 TIER 1 – 4 TIER 2 – 2 TIER 3 – 7 TIER 4 – 6 421QM - QUALITY MANUAL (Includes Quality Policy & Objectives) PROCESSES 830 - NON-CONFORMING PRODUCT CONTROL 830 MRB PLAN - MATERIALS REVIEW BOARD PLAN (BOEING) 840 – QMS PERFORMANCE ANALYSIS 850 - IMPROVEMENT PROCEDURES 830PRO-01 - NON-CONFORMING PRODUCT CONTROL 850PRO-01 – CORRECTIVE, PREVENTIVE ACTION INSTRUCTIONS 830INS-01 - NON-CONFORMING PRODUCT CONTROL 830INS-02 – SCRAP, DISPOSAL & ORDER CANCELLATION PROCESS 830INS-03 - REINSPECTION REQUEST 830INS-04 – IN-PROCESS CORRECTIONS 830INS-05 – MODIFIED PRODUCTION HARDWARE 850INS-01 - INTERNAL CORRECTIVE, PREVENTIVE ACTION 850INS-02 - SUPPLIER CORRECTIVE ACTION FORMS 830F-01 - REINSPECTION REQUEST 830F-02 – SMALL PART REPLACEMENT REQUEST 830F-03 – DEFECTIVE PART TAG 830F-04 – MODIFIED PRODUCTION HARDWARE FORM 850F-01 – MISTAKE PROOFING SUGGESTION FORM 850F-02 - MISTAKE PROOFING SUGGESTION PROCESS FLOW EVIDENCE: WEBSITE, QA MANUAL, REQUIRED READING, RECORDS