Car Rental.

Slides:



Advertisements
Similar presentations
Follow the Samples Act Out Put in Use Data Bank Talking Face to Face
Advertisements

Introducing yourself and Others
2013 State Fleet Managers Workshop August 13, 2012.
Monday September 15th 2007 Car rental. Rental Car Agent: Hi. How can I help you? Customer: Yeah. I'd like to rent a mid-size car for three days. Rental.
Welcome to President & Treasurer’s Training September 7, 2014.
WELCOME HI GOOD MORNING GOOD MORNING GOOD MORNING GOOD MORNING.
STATE OF GEORGIA Vehicle Rental Program
How to Find Best Book Cheap Car Rental West Melbourne.
Car Buying Caveat Emptor Step One: Decide What’s Important? What do you need the car for? What qualities of the car are most important?
Non-Gold Member Reservation 1 1.Go to Hertz.com 2.Insert rental pick up location 3.Select if returning to different location 4.Pick up date and time Return.
Making reservation Endar Ade R Di Buat oleh :. Abdul Gofur.
Travel by road. Travel by Road Learning Objectives :- Evolution of the car-rental industry Identify the major car-rental companies Explain the rental.
Audi TT 2D Convertible Year 2003 Miles 70K Drive 4WD Transmission Manual 6 Speed Exterior Red Interior Black Leather Rating  MPG 20 City/28 Hwy Equipment.
Standard 4: Objective 2 Travel and Tourism Ground Travel.
HOW TO MAKE AN APPOINTMENT WITH AN ACADEMIC ADVISOR.
A comparison of two cars I would like to own: a Ford F150 and a BMW m6 Presented By: Matt Kissell Project 15: Buying your first car January 3, 2011.
Travel by Car Standard 3 Objective 2. Vacations By Car 80% of vacations are taken by car.
At the Airport At the Airport Listening Speaking Introduction.
Hertz Gold Member Reservation 1 1.Go to Hertz.com 2.Select the login button.
Making Reservations Receptionist : Good morning. Welcome to The Grand Woodward Hotel. Client : Hi, good morning. I'd like to make a reservation.
Search details: Enter country, dates and times of pick up and drop off.
VEHICLE INFORMATION.  All vehicles must be titled, registered, and insured before they can be driven.  Initial registrations for brand new cars last.
Business Rental Presentation. Agenda  Introductions  Program Overview  Payment Options  Enterprise Plus Enrollment  MSU Booking Tool  The Future.
Step 1: Go to
© 2015 albert-learning.com Roleplay – University Life Roleplay UNIVERSITY LIFE.
Preliminary Traffic Accident Report Date: __________________________ Time: ____________________ (AM / PM) ___________ City:_________________ State: ______.
Please call the Campus Safety Department at with any questions. NEXT.
10 SUVS YOU SHOULDN’T BUY IN 2014, ACCORDING TO CONSUMER REPORTS
Step 1: Go to 2/29/16.
Business Rental Presentation Erin Kramarich Director of Business Rental Sales.
Business Rental Presentation University of Central Missouri March 24, 2016.
You can reach Member Services 24/7 at Texas A&M University - Central Texas Training.
I am from Portland, Oregon. Portland is in the western United States Portland.
Missouri State University NASPO-Rental Car Program 2016.
Things to Know When Renting A Car
NuEvoTM RV “Travel in Style”
Step By Step Instructions: Your Rental Experience at IPFW
Step By Step Instructions: Your Rental Experience at IPFW
2016, 2014, 2013 FORD FUSION Hybrid.
I Travel Booking Training
CLASSES AT IEP.
East Carolina University Enterprise Rent-A-Car
Making reservation Iqbal & Ahmad Nur Fadli.
Car Insurance.
The Perfect Limo Ontario. Our Fleet Vehicle Type: Sedan Color: Black Occupancy: 3 Passengers Lincoln Towncar.
Himalayan ROAD TRIP
Introduction to Graphing
USEFUL TIPS ABOUT YOUR INSURANCE
Enterprise Rent-A-Car
Later, “Mr.teguh arrive in Surabaya airport and need a hotel for rest”. In hotel,Mr.teguh reserve the room. Justi : Hello, Acacia Hotel, may I help you?
Car Reservation Service
Operating and Maintaining a Vehicle
Business Rental Presentation
Murray State University Rental Car Program
East Carolina University Enterprise Rent-A-Car
Greeting and Leave-taking
Car Rental Information
Hiring a Car.
Insurance Basics (Don’t Risk It)
WELCOME TO EMPLOYEE REIMBURSMENT PROCEDURES TRAINING FOR STUDENT EQUITY & OPPORTUNITY DEPT.
Business Travel Expense Report
Hospitality and Tourism Standard 3:
Travel by Car Standard 3 Objective 2.
East Carolina University Enterprise Rent-A-Car
In a phone call the words between the “Hello” and the
Greetings Unit 1 My new friends.
Introductions, greetings and farewells
Presentation transcript:

Car Rental

Small Car rental Compacts car Economy car

Large car & SUV rentals Standard SUV rental - Ford Edge or similar Premium car rental - Ford Taurus or similar Luxury car rental - Lincoln MKS or similar

High occupancy car rentals Premium SUV rental - Ford Expedition EL  Full-size SUV rental - Ford Expedition Standard elite SUV rental - Ford Explorer Mini van rental - Dodge Caravan

HOV 2 = high occupancy vehicle = รถมีคนนั่ง 2 คน HOV 3 = high occupancy vehicle = รถมีคนนั่ง 3 คน

Convertible rental (รถยนต์เปิดประทุน) Chevrolet Camaro  Chevrolet Camaro SS Mini Cooper

Medium car rental Intermediate car rental - Dodge Avenger Standard car rental - Nissan Altima Coupe  Full-size car rental - Chevy Impala Intermediate SUV car rental - Ford Escape

Fuel Efficient, Eco-Friendly Rental Cars

Reservable Models Lincoln Navigator BMW 740i BMW X5 Cadillac XTS

Cargo Van rentals

Moving Truck Rentals

Car Rental - Conversation

A: "Hello, ABC Car Rental. How can I help you A: "Hello, ABC Car Rental. How can I help you?" B: "Hi, I wanted to make a reservation." A: "What location would you like to rent from?" B: "I am flying into Los Angeles Airport. Do you have a booth there?" A: "Yes we do. What date are you flying in?" B: "I am arriving on June 22nd." A: "What time is your arrival time?" B: "I am scheduled to arrive at 2 pm." A: "How long would you like to rent the vehicle?" B: "I will need it for 10 days." A: "What size car would you like?" B: "A midsize car please." A: "Can I get your name?" B: "Yes. My name is Sang Min Lee." A: "Can you spell that?" B: "Last name is L E E. First name is S A N G. Middle initial is M." A: "Great. Thank you. I have reserved a midsize car for you for June 22nd until July 1st. Is there anything else I can help you with?" B: "That will be all." A: "Thank you for calling." B: "Thank you. Bye."

A: "How can I help you today. " B: "I would like to rent a car A: "How can I help you today?" B: "I would like to rent a car." A: "Do you have a reservation?" B: "No." A: "That's alright. Let's see what we can find. We have several cars to choose from. What size are you looking for?" B: "What are my options?" A: "A compact car, midsize car, and a minivan." B: "How much are they?" A: "Compact is $2.1.95 a day, midsize is $27.95 a day, and a minivan is 35.95 a day." B: "I'll take a midsize car." A: "How long will you be renting the car?" B: "One week." A: "How many people will be driving the car?" B: "Just myself." A: "Would you like insurance?" B: "How much is it?" A: "It is $14.95 a day and it covers everything regardless of fault." B: "Yes please."

A: "Can I have your name. " B: "Last name is Lee. L E E A: "Can I have your name?" B: "Last name is Lee. L E E. First name is Sang. S A N G." A: "You address please?" B: "I am from Korea. Would you like my address in Korea?" A: "Just the city name." B: "Seoul, Korea." A: "Can I see your driver's license and a credit card?" B: "Sure. Here it is." A: "Great. That will be $324.92. Would you like me to charge it on this card?" B: "Yes. That will be fine." A: "Please sign here. You can pick up your car downstairs. Your expected time to return the car is June 29th. That is exactly one week. Show the attendant this invoice. When you return the car, bring this invoice with you. Also, the gas tank is full, you should fill up the gas tank before you return. If you don't want to, we can do it for $3 a gallon. Is there anything else I can do for you?" B: "That will be all. Thank you." A: "Thank you. Good bye."

Rent - a - car Clerk:—Good morning. May I help you? Mary Jones:—I´d like to rent a car, please. Clerk:—Okay. Full-size, mid-size or compact, ma´am? Mary Jones:—Full-size, please. What´s the rate? Clerk:—78 dollars a day with unlimited mileage. Mary Jones:—And I´d like to have insurance just in case. Clerk:—Is there an additional driver? Mary Jones:—No. Clerk:—If you want full coverage insurance, it will be 8 dollars per day. It includes collision damage waiver and personal accident insurance. Mary Jones:—All right. I´ll take it.