Skysoft Consultancy Services Private Limited Sky-PharmCRM from Skysoft Consultancy Services Private Limited Contact Detail: R.KARTHIEYAN (Mobile 09791013070) Plot No.61, Samayapuram Nagar 2nd Street, Karambakkam, Porur, Chennai – 600 116. Mobile : 97910 13070 Ph : 044 - 2476 0014, 4315 0014 E-mail : karthik@skysoftconsultancy.com Website : www. skysoftconsultancy.com

Customer Relationship Management CRM is all about identifying, satisfying, retaining and maximizing the value of a Company's best customers i.e, method that companies use to interact with customers.

Pharmaceutical Industry - Current State of affairs Pharma Industry is highly fragmented comprising of a mix of sophisticated patented technologically advanced products , branded generics and commodity generics with the presence of more than 10,500 registered manufacturers as per the National Pharmaceutical Pricing Authority [NPPA]. It is undergoing various changes in the macro-environment , regulatory environment & the competition . Each of these interrelate with each other and in turn result into challenges for marketing. Challenges due to competition Constant pressure to shorten product development and sales life cycle In order to manage the marketing challenges in this industry, IT play a major role in this internet age and CRM has become a mandatory tool for any growing organization to sustain in the market.

Challenges in Pharma Sales How to optimize Travel plans for sales teams and approval of Travel plan How to do Geographical segregation, allocation to Sales Force & monitor. How to prioritize physicians and visits? How to quantify physicians' perceptions about drugs? How to ensure optimum utilization of samples & Gifts? How to segment stockiest, chemists & physicians based on consumption potential & growth prospect? How to capture and analyze client vitals and field updates? How to monitor field force target? How to track on secondary sales? How to communicate instant Team update and notifications?

Sky- Pharma CRM - Streamline the Relationships with Your Customers Sales force Territory Segmentation and secured access of data. Maintain Contact Management (Doctors, Chemists & Stockiest), Fixing priorities and frequency of visit and products related to the specialty Effective way of Monthly Tour plan and approval Appointment Fixation, follow-up & remainders To Do vs Work done & Deviation list Daily Call Report & approval Expenses Claim Management & Approval Tracking Sample & Gifts usage. Leave request and approval Field force Target and achievements Secondary Sales upload & verify Sales Force Target. Physician prescription to drugs tracking Client’s vital and Field updates Intuitive reports Dashboard & MIS reports Notification and team communication

Organization Benefits Sky- Pharma CRM - Benefits Benefits to Managers Benefits to Sales Force Effective management of Sales Team Instant notification to respective team DCR deviation Analysis Sample Utilization Target Analysis Product movement Physicians Interest on Drugs Effective & Optimize Tour Plan On field DCR updates To do and Remainders Client Particulars Approval Status Target vs Achieved Ease of use Organization Benefits Enables optimum utilization of the resources available Increase in Revenue Cost reduction Decision making and Sales Strategy Effective control and process in place.

Sky- Pharma CRM – Proof of Pudding Executive Analytics

Sky- Pharma CRM – Proof of Pudding Manager’s Analytics

Sky- Pharma CRM – Proof of Pudding Notification and team communication

Sky- Pharma CRM - Deployment Flexible Deployable Model Installed on your premises or Hosted by your hosting company, or offered as software as a service (SaaS)

About Skysoft Consultancy Services Skysoft is in existence since 1994, as a division of Skylark. To thrust more focus on Software Products & Services, promoted Skysoft as an independent entity in 2012. Skysoft Consultancy Services is an end-to-end service provider focused on specific vertical segments on enterprise technology solutions which are customer centric and leading to their business transformation and re- engineering. A team of professionally gleaned consultants with specialized man years of experience in each of the respective verticals. Business lines Application Development Application Product Mobile Application Development Business Analytics SAP Implementation & Support

About Skysoft Consultancy Services contd.. Skysoft’s flagship Products Sky-HMS - Health Care ERP Solution Sky- ERP – Manufacturing ERP Solution Sky-SI ERP – ERP solution for System Integrators Sky – HCM – Human Capital Management for cross verticals Sky-PharmaCRM – Sales CRM for Pharmaceuticals

THANK YOU VERY MUCH by R.KARTHIEYAN (Mobile 09791013070)