Communication Daniel Randall CTE 4923 4/8/2019

Goal: Provide general information regarding types of communication and highlight the importance of assuring that the communication has been successfully completed. 4/8/2019

Objectives: 1. Discuss general types of communication 2. Explain the purposes of communication 3. Describe ways to assure communication has been successfully completed 4. Highlight pitfalls of poor communication 5. Provide an opportunity for participants to experiment with communication and determine areas in which they need to improve their communication skills 4/8/2019

All you need is….. A SENDER – listen to me A RECEIVER – I hear you Broadcaster A RECEIVER – I hear you Audience RECIPROCATING – I hear you now listen to me 4/8/2019

Communication PURPOSES: Express ideas or opinions Knowledge Transfer Influence others Power Entertainment Express Emotions 4/8/2019

Types of Communication Verbal Two way communication Information exchanged between two or more people One way communication No response obtained and/or desired Talking Speaking Slang 4/8/2019

Types of Communication Nonverbal One way Hand signals hand signals alphabet gang hand signals Writing printing cursive art 4/8/2019

Types of Communication Nonverbal Body language face arms leg torso Attire suit/dress color, etc 4/8/2019

Verbal Speech Seminar Skits 4/8/2019

Nonverbal Hand signals Writing Body language Signs stop/etc. 4/8/2019

Nonverbal Written text Internet/Intranet Morse code 4/8/2019

Types of communication One way Film TV Music 4/8/2019

Successful Communication Determine Receiver’s Level of Understanding and Desire to Receive Communication Clarify Restate 4/8/2019

Successful Communication Simplify Request Feedback Pre-tests and Post-tests Other variables impact the communication – setting, mood, tone of voice, people involved 4/8/2019

Pitfalls We don’t speak the ‘same language’ Dialects Hearing or Visual Deficits Generation Gaps Socioeconomic Gaps Do you hear what I hear?? Repeat, restate, restyle You are not saying what I want to hear ‘Talk to the hand’ 4/8/2019

Miscommunication Leads to Misunderstandings Failure Wasted Time Wasted Energy and Resources 4/8/2019

One way Pair up and one person face the front of the class. The other person face the back of the class. Back to back Each person open the bag, the person facing the front will give the one facing the back directions on how to arrange and place the shapes and how to assemble the project. 4/8/2019

Two way Stay in same pair The person facing the back gives the person in the front directions The person in front can ask questions Assemble project 4/8/2019

One way Directions only Two way Verbal Between people 4/8/2019

Summary Communication is an essential part of daily life and can be achieved in numerous ways. Communication requires a sender and a receiver and can be the catalyst that creates greatness or creates havoc. Successful communicators are knowledgeable and able to function equally well as senders and receivers. 4/8/2019