Flexible Services iNotice Board Tuesday, February 16, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Tuesday, February 16, 2016 Actual Trips: 315 Actual Passengers Transported: 309 Overall On Time Performance: 93.3% Scheduled: 49.5% Appointment Time: 96.1% Productivity: 1.39 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Tuesday, February 16, 2016 Actual Trips: 604 (65%) Actual Passenger Transported: 576 Overall On Time Performance: 98.1% Scheduled: 98.0% Appointment Time: 98.5% Productivity: 9.15 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Tuesday, February 16, 2016 Total Trips: 919 Trip Per Hour: 6.5 Actual Passengers Transported: 885 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Tuesday, February 16, 2016 STAR Transported: 125- Ambulatory 184 -Wheelchair / Scooter, Etc Advantage Transported: 574 - Ambulatory 2 - Wheelchair / Scooter, Etc Total : 699- Ambulatory 186 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6