Policies and Procedures to Protect you, your Office and your Data

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Presentation transcript:

Policies and Procedures to Protect you, your Office and your Data Technology Systems Policies and Procedures to Protect you, your Office and your Data REBA’s Residential Conveyancing Section – Open Luncheon Wednesday February 27th, 2019 at 12pm REBA Boston

Infrastructure Upgrade & Maintenance 3-5 year Schedule Monthly Maintenance Anti-Virus, Malware Software updates

Infrastructure Upgrade & Maintenance OS patches and upgrade Java, flash, adobe are security concerns Remote monitoring Firewall monitoring Prevent DoS Attacks!

Disaster Planning and Recovery Business Continuity Mitigating Downtime When Disaster Strikes! Preparation is KEY! Have a Plan!

Disaster Planning and Recovery Backing up data daily using two independent systems. Typically: Nightly online backup Local onsite backup of the system image to a portable hard drive (Rotate Offsite) Perform a test restore from the backup media each month (Make sure it works!)

Information Security Protecting NPPI 201 CMR 17.0 (WISP) Notice of Breach Law 93H (Duty to Report) Proper Disposal

Information Security Clean desk policy? Limiting access to scan solution? All cabinet files locked? Mobile devices secure? Control over flash drives?

Information Security NPPI training? Using encryption? Background checks on employees?

Cybercrime Hygiene Damage costs to hit $6 Trillion annually by 2021 Dark Web Evolution Ransomware Wire Fraud Phishing Scams Mules Key Loggers

Cybercrime Hygiene Use strong Passwords Use domain name email Encrypt NPPI Email security (Forward) Wiring protocol Funds transfer agreement Use a log with all parties

Cybercrime Hygiene Business Email Compromise (BEC) protocol – training Beware of FREE WIFI when using firm mobile devices. Beware of FREE Charging stations (“Video” and “Juice” Jacking) Consider Cyber Privacy and Media Liability Insurance.

Protection in the Digital Age Social media concerns Like-jacking - Beware of fake “Like” buttons on web pages. Malware threat! Link-jacking - You click on a link and get re-directed to a malware infested site. Social Phishing – A link disguised in a seemingly trustworthy Facebook message or Tweet. (Usernames, passwords and credit card #’s at risk) LinkedIn – Gather info to use on phishing attempts. Don’t share too much!

Protection in the Digital Age IoT Concerns in the Office “Internet of Things” “Alexa” in the Office Cameras Lighting Locks Thermostats Security concerns

THANK YOU! Jim Sifflard Andrew Rosenthal Noel DiCarlo SVP, NE Sales Manager Old Republic Title Insurance Andrew Rosenthal Principal & CEO ArcLight Technologies Noel DiCarlo Partner Warshaw, DiCarlo & Associates