INTERNAL INVESTIGATIONS AND CITIZEN COMPLAINTS

Slides:



Advertisements
Similar presentations
The Allegation An allegation may be submitted by : Any Person. An allegation may be filed with the PLSB through: The Department of Education A Public.
Advertisements

Course Content Purpose of the Form I-9 Purpose of the Form I-9 Introduction to the Form I-9 Introduction to the Form I-9 Form I-9, Section 1 Form I-9,
1 Sexual Harassment b. 2 Supervisor’s Responsibilities b Supervisors are responsible for setting the tone for a harassment-free work environment and for.
Student Integrity and Misconduct October 2011 Student Integrity and Misconduct Training for Administrative Staff supporting the Misconduct Process.
1. Layoffs, Reductions and Separation Objectives In this training you will learn to navigate the complicated processes of layoffs, reductions in time.
The Legal Series: Employment Law I. Objectives Upon the completion of training, you will be able to: Understand the implications of Title VI Know what.
University of Oregon Oversight System. Goals of the U of O Civilian Oversight System 1) To build trust between the community/students and the University.
“Student Due Process” School Administrators of South Dakota April 7, 2015.
Cash Management: Revenue Deposits Financial Affairs Office of the Bursar.
Canadian Association for Civilian Oversight of Law Enforcement June 6 - 9, 2010 Fredericton, New Brunswick.
UNEMPLOYMENT CONSULTANTS, INC. SPECIALISTS IN CONTROLLING EMPLOYER'S UNEMPLOYMENT TAXES UNEMPLOYMENT PROGRAM SHRM Tuesday, February 12, 2013.
Consumer Assistance Complaint Handling Process 1 Water & Wastewater Reference Manual.
The Informal Complaint Process  The informal complaint process is the process most typically used by residential and small commercial customers.  It.
The Martha’s Vineyard Public Schools Civil Rights Policy {Adoption Date}
IDEA 2004 Procedural Safeguards: Legal Rights and Options Mississippi Association of School Superintendent Spring, Mississippi Department of Education.
Chief Executive Office Risk Management RETURN TO WORK Unit
Internal Affairs Office of the Chief of Police Professional Standards Section Internal Affairs Unit.
CUSTOMER COMPLAINTS.  Review the Complaint Is the complaint within the jurisdiction of your agency? If not, forward to appropriate agency.Is the complaint.
NATIONAL COMMUNICATIONS COMMISSION REGULATORY PRACTICES WORKSHOP MODULE: 4 INVESTIGATION.
MATTHEW MATKOVICH MINE EQUIPMENT COMPLIANCE SPECIALIST QUALITY ASSURANCE & MATERIALS TESTING DIVISION MSHA – APPROVAL & CERTIFICATION CENTER 30CFR, PART.
Michelle Groy Johnson Quality Improvement Officer Research Integrity Office Tough Love: Understanding the Purpose and Processes of Quality Assurance.
1 Department of Veterans Affairs Debt Management Center (DMC) School Tuition Debt Payment Procedures Nicole Haselberger Julie Lawrence.
1 Farm Service Agency FY2010 Annual Civil Rights Training “FSA No Fear Act Training Required Every Two Years” and“Understanding/Navigating FSA EEO Complaint/ADR/Mediation.
PREVENTIVE LAW WORKSHOP Investigating Employee Misconduct Mary Elizabeth Kurz, Vice Chancellor and General Counsel Dianne Sortini, Director, Employee Relations.
Presented to: By: Date: Federal Aviation Administration Part 13 Informal Complaint Process Filing and Investigating Informal Complaints 35 th Annual Airports.
Quiz Which of the following is NOT an operating principle of an effective citizen complaint system: (1) Openness (2) Efficiency (3) Integrity (4) Accountability.
Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.
DOI Complaint Response Timeline Claims Services 2015 This timeline is applicable to DOI Inquiries/Complaints for all states where we do business. The dates.
Return to Work 101 Injury Reporting May 14th, 2009 Presented by: Cathy Stein-Romo Chief Executive Office Risk Management/WC Unit (213)
Supervision SICOR Securities, Inc.. Why? NASD 3110 requires the firm to “…establish and maintain a system to supervise the activities of each registered.
1 Department of Veterans Affairs Debt Management Center (DMC) School Tuition Debt Payment Procedures Nicole Haselberger Julie Lawrence.
Equal Employment Opportunity (EEO) Division of Immigration Health Services FY 2010.
Your Rights! An overview of Special Education Laws Presented by: The Individual Needs Department.
Upgrades to ODE Collaboration Center and New Complaint Form and Procedures January 15, 2015.
What Is Police Misconduct? Any action performed by a law enforcement officer that is criminal, unconstitutional, or against established rules, regulations,
Investigations Section. Authorized in Section , Florida Statutes Section , Florida Statutes (F.S.) authorizes the Inspector General to conduct.
1 Department of Veterans Affairs Debt Management Center (DMC) School Certifying Officials Workshop Presentation Julie Lawrence.
City of Key West Citizen Review Board Continuing Education City Charter Requirement 1.07(IV)(d)
Contract Compliance Training
Travel Approvals UA Regulation R A.
Employee concerning other employees or employment conditions
Texas Law Enforcement Recognition Program
Incident Reporting And Investigation Program
Allegations & Investigations
Unit Commanders Course The Complaint Process and Your Responsibility
DIVISION OF REAL ESTATE
Evaluation of Tenure-Accruing Faculty
Harassment and Discrimination
Transfer Process Rev 7/13 Employee driven request for a change in responsibility Employer driven change to an employee’s responsibility Employee completes.
Contract Compliance Training
Notre Dame College Police Department
Training Appendix Revised January 2018.
Training Appendix for Adult Protective Services and Employment Supports June 2018.
Red Flags Rule An Introduction County College of Morris
Incident Reporting And Investigation Program
ALLEGATIONS OF ABUSE Internal Occurrence Reporting and Investigation.
Cash Handling Policies and Procedures
Personnel Investigations
Complainant files complaint in person or through online reporting system to one of the entities defined by an arrow Bemidji State University Sexual Violence.
Internal Complaint Process
How to Conduct Employee Investigations
EEO MODULE 3: DISCRIMINATION COMPLAINT PROCESSING
Complainant files complaint in person or through online reporting system to one of the entities defined by an arrow Bemidji State University & Northwest.
Internal Investigations For Small Police and Fire Departments
Ken Woodruff Civil Rights Program Manager FHWA Indiana Division
in the Child Care Food Program (CCFP)
INDEPENDENCE POLICE DEPARTMENT
The Office of Consumer Relations
Harassment and Discrimination
How to Conduct Investigations Rebekah R
Presentation transcript:

INTERNAL INVESTIGATIONS AND CITIZEN COMPLAINTS Dr. RaShall M. Brackney Chief of Police Charlottesville Virginia

Complaints versus Inquiry Complaint: A matter of concern brought forth to the department alleging a violation(s) of departmental policy and/or a violation(s) of the law.   Inquiry: A matter of concern brought forth to the department, which does not rise to a violation(s) of departmental policy and/or a violation of the law.

Contact Information In Person or Mail: Charlottesville Police Department  Internal Affairs Unit 606 East Market Street Charlottesville, VA 22902 Email: charlottesville.org/police Phone: Internal Affairs Unit: 434-970-3600 434-970-3888          

All complaints, regardless of nature, can be filed as follows: In person Mail Email Telephone Fax Online Anonymously Third party

Investigative Process Citizen Complaint Form (CPD-30) Once the complainant completes and signs the Citizen Complaint Form, the receiving supervisor shall provide the complainant a copy of the completed Citizen Complaint Form and the telephone number of the Internal Affairs Office.  

Investigative Process The Internal Affairs Investigator shall review the complaint, record the complaint for tracking purposes, and assign investigative responsibility. Upon receipt of an assigned complaint, the Internal Affairs Investigator shall mail a letter to the complainant acknowledging receipt of the complaint and provide notification that a supervisor will be in contact with them. The Internal Affairs Investigator will promptly notify employees named in complaints

Investigative Process Investigators will have 45 days in which to complete the investigation. Investigations exceeding the 45-day limit will require an extension. The complainant and named employee shall be notified in writing of the continued investigation every 30 days from receipt of the complaint, until the investigation is completed.

Investigative Process Interview Complainant Interview Complainant’s Witness Collect CAD data, incident reports, Body Worn Camera (BWC) or other video evidence, photographic, electronic, or cellphone evidence. Interview accused officer(s) and other CPD personnel. Complete report to include findings.

Extension Request A request for an extension requires the following in order to be approved: In writing (memo or email) The Office of Internal Affairs is seeking a 30 day notice for the below case. All matters related to the below complaints should be completed by May 20, 2019. Case number: IA2019 – 00XX Date complaint received: February 26, 2019 Complainant: John Doe Reason for extension: Review statements, document and interview complainant. Expected completion date: 05/20/2019

Investigative Process Once the investigation is completed and a finding is reached, the case file shall be forwarded to the Chief of Police though the investigating supervisor’s chain of command.   Upon the Chief's review and approval, the case file will be returned to the Internal Affairs Investigator for disposition notifications and filings.

Completed internal investigations shall be classified as: Unfounded - no basis of fact to support the allegation. Exonerated - allegations true, but officer in not guilty of any misconduct, due to adherence to applicable procedures, techniques, and regulations. Not Resolved - unable to verify the truth or falsity of the complainant's allegations. Sustained - Allegations true and officer is determined to have acted in violation of applicable procedures, techniques, and regulations.

Review Process A letter is sent to the complainant. Letter will contain the finding(s) or classification and justification for the finding. The complainant will also be notified of their opportunity to speak with the investigating supervisor, internal affairs investigator, or the Chief of Police with regard to the finding.

Internal Affairs Team Lt. Michael Gore gorem@charlottesville.org Sgt. Robert Haney haneyr@charlottesville.org Phone: Internal Affairs Unit: 434-970-3600 434-970-3888  

Moving Forward Closing outstanding cases (2017-2018) Closing cases within 45 days as a matter of practice. Hiring a full-time investigator Audit and Compliance Team