Special CFS Open House 11 April 2007

Open House: Agenda Equipment Management Customer Service Results Employment Verification Form – I9 BruinBuy Java Updates Procurement Card Receipts Collection General Accounting Updates BUS 79 Policy New Travel Direct Billing System and Charge Card Accounts Payable Topics Q & A Session Closing

Accounts Payable Topics Welcome AP Customer Service Payment Status Change Orders On The Horizon

AP Customer Service Team Telephone Hours 10:00 am – 12:00 pm 2:00 pm – 4:00 pm Team dedicated to answering the phones Accounts Payable and PAC Help Desk

Frequently Asked Questions What is the status of an invoice or reimbursement? How do I process a change order? How do I resolve my H and I invoices? Why do you need original invoices?

FAQ: What is the status of my…..? Check the ORD in BruinBuy or PAC Refer vendors to the self service website http://vendor.accounting.ucla.edu Check your queue for any information Check to see what day AP is processing http://www.accounting.ucla.edu/ap/service/ Check the “H and I” reports

FAQ: How do I process a change order? See instructions on AP website Refer to online training guides Attend an update workshop Attend a monthly open house Register for a training class

FAQ: How do I resolve my “I” invoices? How do I prevent invoices from going on “I”? Provide detailed information in the order Submit original documents when required Provide detailed business justification Make sure you are in compliance with policies Remember to post your orders Check your queues daily

FAQs If you notice that a certain type of transaction always goes on “I” status: Attend an update workshop Attend a monthly open house Register for a training class

On The Horizon AP website - “The UCLA Portal” W-9 requirement for vendor setups BruinBuy Java Update Classes Policy and procedure information included in BruinBuy class AP telephone directory by functional area