Copyright 2005 Prentice- Hall, Inc.

Managing Human Resources And Labor Relations Chapter 8 Managing Human Resources And Labor Relations

Copyright 2005 Prentice- Hall, Inc. Chapter Outline Foundations of Human Resource Management Staffing The Organization Developing The Workforce Compensation & Benefits Legal Context Of HR Management New Challenges In The Changing Workplace Dealing With Organized Labor Collective Bargaining Copyright 2005 Prentice- Hall, Inc.

The Strategic Importance of HRM HRM- Activities For Attracting, Developing, & Maintaining An Effective Workforce Today’s Reasons For Importance Growing Legal Issues Employees Important For Improving Productivity Poor HR Management Is Expensive Copyright 2005 Prentice- Hall, Inc.

Human Resource Planning Job Analysis Job Description Job Specification Forecasting HR Demand/Supply Internal External Replacement Charts Skills Inventories Matching HR Supply/Demand Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. HR Planning Process Copyright 2005 Prentice- Hall, Inc.

Recruiting Human Resources Recruiting- Attracting Qualified Employees Internal External Copyright 2005 Prentice- Hall, Inc.

Staffing Human Resources Application Form Other Techniques Tests Interviews Hire Copyright 2005 Prentice- Hall, Inc.

Training The Workforce On-The-Job Off-The-Job Vestibule Copyright 2005 Prentice- Hall, Inc.

Performance Appraisal Copyright 2005 Prentice- Hall, Inc.

Compensation & Benefits Wages- Time Worked Salaries- Job Performed Incentives Benefits Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Incentive Programs Individual Bonuses Merit Salary Systems Pay For Performance Companywide Profit-Sharing Gainsharing Pay-For-Knowledge Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Benefit Programs Workers’ Compensation Insurance Retirement Plans Cafeteria Benefits Plan 401K Health Stock Copyright 2005 Prentice- Hall, Inc.

Social Security Cash Benefits Distributed In $ Billions As Of October 2004 Source: Social Security Administration Copyright 2005 Prentice- Hall, Inc.

Equal Employment Opportunity Protected Classes Enforcement Equal Employment Opportunity Commission (1964) Office of Federal Contract Compliance Programs (Affirmative Action Plans) Legal Issues In Compensation Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. OSHA Occupational Health And Safety Act (1970) Ensure Workplace Is Free From Health Hazards Violation Citation Fines $1,000 To $10,000 Per Incident Copyright 2005 Prentice- Hall, Inc.

Emerging Areas Of Discrimination AIDS Sexual Harassment Quid Pro Quo Hostile Work Environment Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Employment At Will Employer & Employee Have Right To Terminate No Advance Notice Necessary Challenges Of Wrongful Discharge Employee May Not Be Fired For Protected Legal Rights Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Workforce Diversity Attitudes Values Beliefs Behaviors Gender Race Age Ethnicity Physical Ability Copyright 2005 Prentice- Hall, Inc.

U.S. Workforce Composition Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Knowledge Workers Information Age- Workers Valued For: Accomplishments Experience Include Computer Scientists Engineers Physical Scientists Copyright 2005 Prentice- Hall, Inc.

Managing Knowledge Workers Independent Identify With Profession Not Organization Require Extensive Training & Retraining Require Continued Compensation Updates Copyright 2005 Prentice- Hall, Inc.

Contingent/Temporary Workers Other Than Permanent Or Full-Time Includes Independent Contractors On-Call Workers “Temps” Contract/Leased Copyright 2005 Prentice- Hall, Inc.

Managing Contingent & Temporary Workers Flexibility Requires Careful Planning Acknowledge Advantages & Disadvantages Assess Real Cost How Do They Fit Into Company Strategy? Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Organized Labor Labor Union Labor Relations Collective Bargaining Copyright 2005 Prentice- Hall, Inc.

Union Membership Trends Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Union Bargaining Historically Increases In Wages/Salaries Benefits Today Job Security Jobs Going Overseas Preserve What Has Already Been Won Copyright 2005 Prentice- Hall, Inc.

Collective Bargaining Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Contract Issues Compensation Cost-Of-Living Adjustment Wage Reopener Clauses Benefits Job Security Other Union Issues Management Rights Copyright 2005 Prentice- Hall, Inc.

Union Tactics When Bargaining Fails Strike Economic Sympathy Wildcat Pickets Boycotts Work Slowdown Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Management Tactics Lockouts Strikebreakers Copyright 2005 Prentice- Hall, Inc.

Mediation & Arbitration Voluntary Compulsory/Binding Copyright 2005 Prentice- Hall, Inc.