Service Blueprint Canvas 1.0 Create service blueprints with ease. Knowledge partner: www.presentmedia.nl Find more canvasses, online workshops, workshop facilitators and knowledge on: www.knowledge.li Workshop name Date Iteration No. Online/physical evidence 2 1 Customer actions LINE OF INTERACTION 3 Front of stage interactions LINE OF VISIBILITY Back of stage interactions LINE OF INTERNAL INTERACTION Support processes & systems knowledge.li This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/